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Exam-Pack 70-622: Microsoft Windows Vista Client Support Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians $299.00 - Includes 24 Videos Add a Self Test® Practice Test for $69.00 Trainer: James I. Conrad (Trainer Comments) Running Time: 13 Hours Exam information from Microsoft [microsoft.com]

If you're new to Vista you've probably heard how much different it is to XP and other Windows Operating Systems but trainer James Conrad understands Vista and this video series shows you how to manage it at a desktop level. You'll learn how to fully administer a Windows Vista computer, including deployment, desktop management, security configuration, application control and troubleshooting.

Vista is unlike XP. Internet Explorer 7 works differently in Vista. Security features like IPSEC and Firewall are easier to configure. Encryption is more powerful. You'll certainly appreciate the added protection against Malware that Windows Defender provides. In this video series you'll learn how each of these -- and tons of other -- terrific Vista features work.

Once you're a Vista client pro you'll troubleshoot policy objects, set software restrictions and provide tight network security. In fact, managing Vista clients offers you lots of powerful ways to keep all your Vista users (including your boss) thrilled with your efforts.

James' training is mapped to Microsoft's 70-622 Vista certification exam. Passing this exam tells employers that you know how to deploy and support Vista's desktop client operating system.

Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians - Exam-Pack 70-622 contains:

• Series introduction
• Deployment Part 1: Preparing for Deployment
• Deployment Part 2: Migrating User Settings
• Deployment Part 3: Deploying a Custom Image
• Deployment Part 4: Selecting an Appropriate Deployment Method
• Deployment Part 5: Troubleshoot Deployment Issues - User Profiles
• Application Compatibility
• Group Policy Part 1: Policy Basics
• Group Policy Part 2: Group Policy Settings
• Group Policy Part 3: Advanced GPO
• Group Policy Part 4: Troubleshooting Tools
• Securing Internet Explorer 7+
• Supporting Applications (free video)
• Applying Security Patches and Updates
• Software Restrictions
• Windows Defender


• Network Security: IPSec
• Network Security: Windows Firewall
• Authentication and Resources
• Encryption and Certificates
• Event Forwarding
• Performance and Scheduled Tasks
• Networking Part 1
• Networking Part 2

Here's what's in each of the Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians - Exam-Pack 70-622 videos:

Video 1: "Series Introduction"

Video 2: "Deployment Part 1: Preparing for Deployment" - Analyze the business environment and select an appropriate deployment method. Prepare a system for clean installation or upgrade. Upgrade migrate terms; installation methods; hardware requirements and assessment; Windows Vista Upgrade Advisor; and Windows Vista Hardware Assessment Tool.

Video 3: "Deployment Part 2: Migrating User Settings" - Analyze the business environment and select an appropriate deployment method. Prepare a system for clean installation or upgrade. Windows Easy Transfer, User State Migration Tool, User Profile.

Video 4: "Deployment Part 3: Deploying a Custom Image" - Prepare a system for clean installation or upgrade, Deploy Windows Vista from a custom image. imagex, drvload, wdscapture, wpeutil, oscdimg, peimg, bcdedit, copype, sysprep, wimscript.ini, autounattend.xml.

Video 5: "Deployment Part 4: Selecting an Appropriate Deployment Method" - Analyze the business environment and select an appropriate deployment method. Windows Deployment Services, unattend.xml, autounattend.xml, Systems Management Server, SMS, System Center Configuration Manager, SCCM, boot from DVD, Network Share, DHCP, DNS, Active Directory, Sysprep, WIM, Light Touch Installation (LTI), Zero Touch Installation (ZTI).

Video 6: "Deployment Part 5: Troubleshoot Deployment Issues - User Profiles" - Troubleshoot deployment issues, user profile, roaming profile, redirected folder, ntuser.dat, XP and Vista profile differences, .v2 profiles, dsmod, user account template, offline files.

Video 7: "Application Compatibility" - Perform Post-Installation Tasks, Application Compatibility, operating system enhancements, security improvements, compatibility tools, compatibility alternatives, drivers, registry and file virtualization, user account control, windows resource protection, IE7 protected mode, mandatory integrity control, program compatibility assistant, program compatibility wizard, compatibility tab, standard user analyzer, application compatibility toolkit 5.0, compatibility diagnostic policies, virtual machines, virtual server, application virtualization, softgrid, dual-boot.

Video 8: "Group Policy Part 1: Policy Basics" - Troubleshoot Policy Settings, Configure and Troubleshoot User Account Control, GPO, local policy, multiple level group policy object, MLGPO, scope of management, SOM, non-admin, admin, user.

Video 9: "Group Policy Part 2: Group Policy Settings" - Troubleshoot Policy Settings, policy categories, software settings, windows settings, administrative templates, computer configuration, user configuration, prevent device installation, user account control.

Video 10: "Group Policy Part 3: Advanced GPO" - Troubleshoot Policy Settings, Group Policy, Multiple Local Group Policy, Order of Inheritance, Scope of Management, GPMC.

Video 11: "Group Policy Part 4: Troubleshooting Tools" - Troubleshoot Policy Settings, Group Policy, troubleshooting group policy, troubleshooting tools, scope of management, rsop.msc, gpotool, gpresult, logs, system log, operational log, debugging log, dcgpofix.

Video 12: "Securing Internet Explorer 7" - +Configure and Troubleshoot Security for Windows Internet Explorer 7+, add-on, ActiveX, opt-in, protected mode, internet zones, plug-in, spyware, malware, disabling add-on, configuring add-on, mandatory integrity control.

Video 13: "Supporting Applications" - Supporting Deployed Applications, Windows Sidebar, dualview, monitor configuration, dual monitor, windows installer, .msi, published and assigned software using a GPO.

Video 14: "Applying Security Patches and Updates" - Apply and troubleshoot updates, WSUS, Windows server update services, update methods, direct update, removing updates.

Video 15: "Software Restrictions" - Troubleshoot software restrictions. Hash rule, certificate rule, path rule, Network zone rule, trusted publishers.

Video 16: "Windows Defender" - Troublehshoot Windows Defender software, IE, Internet Explorer, malware, spyware, virus, tools, spynet community, toolbar, startup, registry, run key.

Video 17: "Network Security: IPSec" - Configure Network Security. Windows Firewall with Advanced Security, WFAS, IPSec, authentication, encryption, AH, ESP, authentication header, encapsulating security payload, SHA-1, Diffie-Helman, DES, 3DES, data encryption standard, kerberos, certificate authority, CA, IPSec Policy, IP Filter List, Filter Rule, connection security rule, domain profile, private profile, public profile, NTLM, NTLMv2, preshared key.

Video 18: "Network Security: Windows Firewall" - Configure Network Security, Troubleshoot Windows Firewall Issues, WFAS, local policy, group policy object, GPO, block, allow, firewall exceptions, allow rule, network location awareness, domain profile, private profile, public profile, remote desktop, remote administration, scope, home.

Video 19: "Authentication and Resources” - Configure and troubleshoot access to resources, troubleshoot authentication issues, auditing, NTFS, smartcard, token, access control list, access control entry, permissions, local security policy, event log.

Video 20: "Encryption and Certificates" - Configure and troubleshoot access to resources, troubleshoot authentication issues, Encrypting File System, EFS, certificates, certificate authority, import certificate, export certificate, data recovery agent, DRA, Bitlocker, drive encryption, Bitlocker Drive Preparation Tool, Windows Vista Ultimate, Windows Vista Enterprise.

Video 21: "Event Forwarding" - Configure and Troubleshoot Event Forwarding. Windows Remote Management service, Windows Event Collector service, collector, forwarder, collecting, forwarding, winrm, wecutil, event log, event log readers local security group.

Video 22: "Performance and Scheduled Tasks" - Configure and Manage the Task Scheduler, Troubleshoot Performance and Reliability Issues. Tasksch.exe, triggers, actions, login logon script, startup script, relog.exe, reliability monitor, performance monitor, data collector sets, LAN diagnostics, system diagnostics, system performance, reports.

Video 23: "Networking Part 1" - Configure and troubleshoot network protocols, configure and troubleshoot network services at the client level, troubleshoot connectivity issues, netstat, ping, pathping, tracert, network types, portqry, DHCP, DNS.

Video 24: "Networking Part 2" - Configure and Troubleshoot Network Protocols, configure and troubleshoot network services at the client level, configure and troubleshoot remote access, troubleshoot connectivity issues, configure and troubleshoot wireless networking, IPv6, IPv4, DHCP, DNS, WPA2-Personal, WPA, WEP, Radius.

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