Microsoft 70-271: MCDST

Supporting Users and Troubleshooting XP

Not rated 3 Reviews
Trainer: Todd Logan | Videos: 16 | Time: 9 hrs
This training covers the topics and concepts that map to Exam 70-271. When combined with exam 70-272, the two tests make up the certification track for the MCDST.

The Microsoft Certified Desktop Support Technician (MCDST) is designed to teach you the basics of the XP Professional Operating System and how to troubleshoot the OS, hardware, device drivers and fundamental network issues.

Instructor Todd Logan takes his time to cover all the information you''ll need not only to pass the exam but to be able to do the job. Todd is our XP expert and you''ll appreciate his use of diagrams, examples and real-world analogies along with his upbeat and fun delivery of the material.

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Introduction to Exam Pack 70-271

Prerequisites

A basic understanding of computers and networking, such as A+ and Network+ certification or equivalent knowledge is recommended before viewing this training.

What You'll Learn

  • Video 1: Introduction to Exam Pack 70-271|05:29

  • Video 2: Attended and Unattended Installations of XP|33:58

  • Video 3: Upgrade to Windows XP|29:41

  • Video 4: Manage Access to Files and Folders|43:13

  • Video 5: Connect to Local and Network Print Device|36:04

  • Video 6: Offline File Synchronization Management|32:08

  • Video 7: Hardware Devices and Drivers|52:00

  • Video 8: Configure the User Environment|51:26

  • Video 9: Local Security Settings|29:43

  • Video 10: Local User and Group Accounts|31:01

  • Video 11: System Startup and User Logon Problems|32:54

  • Video 12: Monitor and Analyze System Performance|33:16

  • Video 13: Troubleshoot TCP/IP Issues|39:05

  • Video 14: Name Resolution and Remote Connection Issues|51:36

  • Video 15: Configure and Troubleshoot Internet Explorer|40:26

  • Video 16: Remote Desktop and Remote Assistance|33:32

Member Reviews

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  • Anonymous

    Hi Todd, I sat the 271 the other day and passed. You really are a great teacher. No really, this isn't honey on your lips (as a German girl I used to know would say). You really are. I'm not an easy person to teach as my attention span is less than that of my sisters goldfish, but your zest really holds me and for it I'm eternally grateful, I really am. Everyone is shocked that I'm doing so well (no-one less than I) and it is all down to you. We had a few drinks in your honour yesterday. Hope all is well and that your head will still fit through the doors!) All the best, and thanks again.

  • Anonymous

    I just wanted to drop you a line and tell you how much CBT Nuggets has helped me. I recently passed both 70-271 & 70-272 exams and your CBT Nuggets videos had a large part in my success. The instruction by Todd Logan makes any topic easy to understand and remember. Not only are your videos of high quality but they are affordable. I'd also like to commend you on the Electronic Delivery service. Not only does it reduce the price by $10 but it also saves on shipping costs. I live in Canada and if I had to pay the international shipping rate plus the additional customs fees, it would no longer be affordable. I'm a student and since I save so much with Electronic Delivery, it fits in my budget nicely. Another plus is getting the product immediately. Right after I came home from passing my 70-271 exam, I purchased and downloaded the 70-272 videos and began studying right away. Thanks again Dan for providing such great videos. I will continue to look to CBT Nuggets to fulfill my exam preparation needs in the future.

  • Anonymous

    Today I received my order of exam pack 70-271 and 272. Please accept my thanks for such prompt service. I have looked forward to receiving this package since I placed the order. I was able to view the first lesson and am truly impressed with Todd's delivery and style. I know that I made the right move in purchasing these cbts from you. Thanks very much for the fine product.

All trademarks and copyrights are the property of their respective holders.