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Citrix XenApp 6.5 CCA A20

XenApp Update and Preparation for 1Y0-A20

Course Duration: 01:53:29
What is New and Noteworthy in XenApp 6.5 and the CCA
Did Citrix’s sunset of the 1y0-a18 exam catch you by surprise? Not to worry. The exam that replaces it, 1y0-a20, doesn’t appear to be all that different. Greg’s done the homework, reviewed the exam preparation guides, and put together a study guide of his own that’ll target your study onto the topics you need to know. He kicks off things in this introductory Nugget with a side-by-side analysis of Citrix’s two exams, and shares his experience in getting you prepared for test-taking success.
Managing Instant App Access, Pre-Launch, and Session Linger
A highly-requested feature sees the light of day in this XenApp 6.5 release. That feature intends to eliminate the long delays in connecting users with their Citrix-hosted applications. Called Instant App Access, XenApp 6.5 and the Receiver client can now Pre-Launch user sessions immediately after authentication. What results is an almost instant access to applications users need. But you can’t just turn on this feature without a few considerations: You’ve got licenses to worry about, and policies to set. Greg shares the best practices in implementing this in-demand feature in this Nugget.
Understanding XenApp 6.5’s New Server & Policy Settings
One can’t expect a new XenApp version without expecting a few new policy settings. XenApp 6.5 absolutely delivers. In this Nugget, Greg reviews what’s new in policies, and talks a bit about the key newbies like Multi-Stream Connections that deserve a little extra attention. There’s a new server setting as well in XenApp 6.5 called Dynamic Datacenter Provisioning. Sounds impressive, and might just be if yours is the right use case. Learn with Greg what you need to know about server and policy settings in this important Nugget.
Managing Sessions with Desktop Director
Citrix shops that deliver virtualized desktops atop XenDesktop are already familiar with Desktop Director. This tool delivers the instrumentation help desk pros need to troubleshoot desktop issues. XenApp 6.5 introduces Desktop Director into the session-based world, enabling that same help desk to handle issues inside Citrix sessions and applications. Join Greg in this Nugget to figure out how to install, configure, and use this important new tool.
Understanding and Working with Receiver Storefront
Get this: Web Interface is going away. Replacing it is a new technology called Receiver Storefront, which itself is a component of Citrix’s new CloudGateway technology. But there’s quite a bit more there than a few name changes. Receiver Storefront is an entirely new technology, that arrives with some nifty new features (and a few that maybe aren’t quite ready for prime time just yet). Discover what you need to know, what you need to prepare for, and how to integrate Receiver Storefront into your XenApp infrastructure in this Nugget.
Upgrading Servers with Migration Center
Greg’s last topic in this update series is perhaps its most important: With all these new capabilities in XenApp 6.5, how exactly are you going to get onto the new version? With no direct upgrade path, the actual upgrade process could be a challenge. Thankfully, Citrix has provided some useful tools – both command line and GUI – in its Migration Center. Learn more about this important new upgrade assistant in this Nugget.

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When it comes to software, there are UPDATES and then there are merely...updates. One can safely assume the latter with Citrix’s XenApp 6.5 release. This half-an-integer software update introduces a few new features – some you’ll use, many you won’t – to XenApp's mature session virtualization platform.

Now being minor doesn’t necessarily mean 6.5 isn’t important. This release includes notable new features like Instant App Access, Pre-Launch, Linger, Dynamic Datacenter Provisioning, and Receiver Storefront. The combination of these greatly improve the user experience across a range of use cases. XenApp 6.5 also adds new policy settings, an improved Migration Center, as well as introduces XenDesktop’s Desktop Director to XenApp environments. These are no small reasons to consider an upgrade sooner, rather than later.

XenApp 6.5's release also sunsets the 1Y0-A18 exam, which was the single requirement for obtaining the CCA for XenApp 6.0. Replacing it is a new exam, with (slightly) new objectives, new questions, and a new number: 1Y0-A20. You’ll learn all about that new exam, and get a useful mapping between objective sets that’ll target your study onto the knowledge that matters most. If you've gone through the CBT Nuggets XenApp 6 series you're most of the way there for understanding what you need to know for 6.5.

Best of all, this series is taught by the very best: Veteran CBT Nuggets instructor Greg Shields is one of an elite few named Microsoft MVP, VMware vExpert, and Citrix CTP -- in the same year. He returns in this series to offer his guidance, experience, and thoughts on this XenApp release. In these Nuggets, he’ll prepare you for success on the CCA, and in managing your XenApp 6.5 infrastructure.

What is New and Noteworthy in XenApp 6.5 and the CCA

00:00:00 - Hey, this is Greg Shields with CBT Nuggets.
00:00:02 - And let me guess, you're probably sitting there staring
00:00:05 - at a stack of DVDs that say, XenApp 6.5.
00:00:09 - And then, maybe you've gone over to and
00:00:12 - taken a look at the training library and saw that we had a
00:00:16 - series on XenApp 6.0.
00:00:17 - And thought, well, wait a minute.
00:00:18 - I've got a half an integer difference between my training
00:00:21 - and the DVDs I've got to work with.
00:00:23 - Well, welcome to the exam update, and also the training
00:00:28 - update from XenApp version 6.0 to XenApp version 6.5.
00:00:33 - And also for the exam change from the old exam, the A18, to
00:00:37 - the new exam 1Y0-A20.
00:00:41 - My name is Greg shields as, I said.
00:00:42 - And I'm happy to get the opportunity in these next just
00:00:46 - real short series of Nuggets in helping you understand,
00:00:50 - really what's kind of changed between 6.0 and 6.5.
00:00:54 - As you can imagine, the upgrade is not a
00:00:57 - whole number upgrade.
00:00:58 - So one can expect that the amount of updates are really
00:01:00 - not that small, or not that large.
00:01:03 - And you're exactly right.
00:01:05 - In fact, the 6.5 version increase to XenApp, it adds a
00:01:09 - couple of new features.
00:01:11 - In many ways, these are new features that some of them you
00:01:14 - may not actually even implement.
00:01:16 - There's one or two that are very key that are some very
00:01:19 - highly demanded new features.
00:01:21 - And we'll explain or I'll talk about all of these new
00:01:23 - features that are available in the product.
00:01:25 - What I also want to do in this series is help you understand
00:01:28 - what's changed in the exam objectives as well.
00:01:33 - One of the things you'll find out is that, well, as we make
00:01:35 - that change from 6.0 to 6.5, we also at the same time make
00:01:39 - a change to the exam.
00:01:41 - And in fact, one might argue that the exam itself is
00:01:44 - expected to be--
00:01:45 - well, completely new.
00:01:47 - Now, I don't know that necessarily.
00:01:48 - But when Citrix goes about completely changing an exam
00:01:53 - number, well, you can probably guess with some pretty good
00:01:55 - certainty that there's going to be some new questions.
00:01:59 - And in fact, I'll argue that one of the reasons why this
00:02:01 - whole exam changed is not only just because of the change
00:02:05 - from 6.0 to 6.5, but Citrix is probably wanting to get ahead
00:02:09 - of all those brain dumpers and all those questions that have
00:02:11 - been posted out to the internet.
00:02:13 - By updating the exams more regularly, well then, they
00:02:16 - manage to keep the consistency of the exam, the integrity of
00:02:21 - the exam as high as possible.
00:02:23 - Now, what's interesting is that you really--
00:02:25 - don't panic.
00:02:27 - If you've played with XenApp 6.0, if you've gone through
00:02:30 - the original 20 Nuggets in this series, if you're
00:02:32 - comfortable with all the topics that exist in that
00:02:35 - series, well, you are most of the way there for
00:02:38 - understanding what you need to know for 6.5.
00:02:40 - It's just a very small micro-increment
00:02:43 - between 6.0 and 6.5.
00:02:45 - And so in addition to the feature sets, there's actually
00:02:48 - remarkable little change in the objectives from
00:02:50 - 6.0 to 6.5 as well.
00:02:52 - I'm going to give you a run down here in just a matter of
00:02:54 - what those objectives are.
00:02:56 - I've done a little mapping between the two.
00:02:57 - And admittedly, this is just entirely Greg's opinion.
00:03:01 - But hopefully it will give you some idea about where you need
00:03:04 - to focus that additional study to be prepared
00:03:07 - for that exam a20.
00:03:10 - Now, in addition to the exam, not all of us are here because
00:03:14 - we're interested in getting that CCA.
00:03:16 - A lot of us are here just because we just need to be
00:03:18 - aware of how to manage a XenApp environment, and how to
00:03:22 - manage the new 6.5 environment compared with the old 6.0
00:03:25 - environment.
00:03:26 - There are a series of key functionality updates that
00:03:29 - have occurred as a result of this update.
00:03:32 - The biggest of which honestly is this support now for
00:03:35 - Windows Server 2008 R2.
00:03:37 - And specifically, SP1.
00:03:39 - It is generally a good idea for you to run XenApp
00:03:43 - on top of R2 SP1.
00:03:45 - I'll just say that.
00:03:46 - There are little idiosyncrasies that it
00:03:48 - actually eliminates by being on that first service pack.
00:03:52 - One of the interesting fall-outs of this new support
00:03:56 - for R2, exclusive support for R2, is the fact that XenApp
00:03:59 - 6.5 is only x64.
00:04:01 - And that's not Citrix's doing, it's Microsoft's doing.
00:04:04 - Because R2 is only 64-bit.
00:04:08 - And this can have some actual fall-outs for you.
00:04:10 - This can actually impact some of your
00:04:12 - decisions in various ways.
00:04:14 - Because as you may or may not know, a 64-bit operating
00:04:18 - system can't run 16-bit apps.
00:04:20 - 32-bit can.
00:04:21 - We have that Windows on Windows subsystem that allows
00:04:24 - us to go one version back, but not two versions back.
00:04:27 - So before you decide that, well, I'm just going to go
00:04:29 - ahead and upgrade everything-- well, be aware that you might
00:04:31 - have some applications that aren't really friendly to the
00:04:35 - x64 environment.
00:04:36 - And well, you're just going to have to make some decisions
00:04:38 - about how you're going to continue to support those.
00:04:41 - So that's the big update.
00:04:43 - There are a couple of additional other ones as well.
00:04:45 - The first is integration with Windows Desktop Experience,
00:04:48 - most of us refer to as arrow.
00:04:51 - So I can pull some of those arrow-type experiences now
00:04:55 - into the XenApp session.
00:04:57 - There's a new feature here called Dynamic Datacenter
00:04:59 - Provisioning, which has a really nice and fancy name for
00:05:03 - just simply the fact that I can now identify whether a
00:05:07 - XenApp server just performs the usual servicing of
00:05:11 - applications activities or also participates in some of
00:05:15 - the more controller activities.
00:05:17 - We talked about controllers back in the original 20 Nugget
00:05:19 - series and so you're aware that there are some additional
00:05:22 - activities that are involved with databases and replication
00:05:24 - and things like that, that you may not, in a very large
00:05:28 - environment, want every server to participate in.
00:05:31 - Dynamic Datacenter Provisioning, really all it
00:05:33 - says is that you now have the option of selecting whether or
00:05:35 - not you want that XenApp server to participate in these
00:05:40 - extra Citrix-like activities.
00:05:42 - And that's really all it is.
00:05:44 - Another new feature here is just like we're used to with
00:05:47 - all the Citrix products, this version update
00:05:50 - now has a name change.
00:05:52 - Remember the Presentation Services Console and it became
00:05:55 - the Access Console, and then the Delivery Services Console?
00:05:58 - Well, guess what?
00:05:59 - Now that console is known as Citrix AppCenter.
00:06:04 - Don't ask me, they love to change the names.
00:06:07 - And even when they're not really changing all that much
00:06:09 - about the functionality underneath.
00:06:11 - There are some updates, and Citrix has, for years, been
00:06:14 - trying to consolidate everything down
00:06:16 - into a single console.
00:06:17 - They haven't gotten there still.
00:06:19 - There is still multiple consoles, specifically one for
00:06:23 - your web interface stuff.
00:06:25 - There's another one for the receiver storefront stuff.
00:06:27 - So we're still not at that single console, but just like
00:06:31 - all the updates these days, it seems like we're getting
00:06:33 - another name change as it relates to
00:06:35 - your management console.
00:06:36 - So just be aware that that's what we're going
00:06:38 - to be talking about.
00:06:40 - Now, one of the biggest, arguably most desired new
00:06:44 - features in 6.5 is this whole notion of instant app access.
00:06:48 - And this is something you have to think about really, before
00:06:52 - you just decide to turn it on.
00:06:54 - So when a user is interacting with your XenApp
00:06:59 - infrastructure, well, there's a period of time that it takes
00:07:02 - for that first session to actually instantiate.
00:07:05 - And if you're using XenDesktop--
00:07:07 - well, to spin up that virtual machine, and just all the
00:07:10 - other processes that have to happen in the background.
00:07:11 - Now, all of those processes take time and they
00:07:14 - irritate the users.
00:07:16 - So in this version, we're actually now including some
00:07:18 - new features and functionality that allow applications or
00:07:23 - give applications the perception of
00:07:25 - launching more quickly.
00:07:27 - What we're really doing is just starting that session in
00:07:29 - the background as the person initially logs onto their
00:07:32 - receiver client.
00:07:34 - And then so the applications are simply waiting there.
00:07:37 - Now, again, you have to kind of be conscious about this.
00:07:39 - Because whenever you turn on instant app access, well,
00:07:43 - you're going to automatically be kicking off new sessions
00:07:47 - the very moment that a user logs into receiver.
00:07:50 - I've got a whole Nugget where we're going to talk about
00:07:51 - pre-launch, session linger, and fast reconnect, which are
00:07:56 - three of the important technologies that we're going
00:07:58 - to talk about related to all of this application instant
00:08:04 - app access stuff.
00:08:05 - There are a number of new profile settings as well.
00:08:09 - I should say not profile settings there.
00:08:11 - That should actually be policy settings.
00:08:13 - There are a number of new policy settings as well.
00:08:17 - As you are probably aware when you're looking back in 6.0,
00:08:19 - we've kind of moved all of the configuration control of
00:08:25 - XenApp into Citrix policies.
00:08:28 - Well, we've got a couple a new policy settings.
00:08:29 - And I've got a nice spreadsheet of just the ones
00:08:31 - that are brand new in 6.5, so you don't have to go leafing
00:08:34 - through them to figure out what's new and what's not.
00:08:37 - 6.5, interestingly enough, there is no direct migration
00:08:43 - path from any of the previous versions to XenApp 6.5.
00:08:48 - So if you have 6.0, or 5.0, or any of other of the various
00:08:52 - versions of Presentation Server or XenApp and you want
00:08:56 - to go to 6.5, well it's not going to be a direct upgrade.
00:08:59 - You're going to have to migrate over that information.
00:09:01 - You're going to have to rebuild things.
00:09:03 - And in order to support that, Citrix has provided a series
00:09:06 - of PowerShell cmdlets and a graphical interface that kind
00:09:10 - of skins over those PowerShell cmdlets called Citrix
00:09:13 - Migration Center.
00:09:15 - And we'll take a quick look at that in one of these
00:09:16 - Nuggets coming up.
00:09:17 - But essentially, this technology here allows you to
00:09:20 - migrate over the metadata from your old servers
00:09:22 - onto your new servers.
00:09:23 - So again, and the important part here is that--
00:09:26 - be conscious that you're going to have some rebuilds in your
00:09:30 - future to get to this version 6.5.
00:09:33 - Now, if you've followed a lot of the automations that I
00:09:35 - talked about in the previous series, about how you can
00:09:38 - automate the deployment of Citrix servers, if you've also
00:09:42 - watched my XenDesktop series and you're familiar with PVS,
00:09:45 - Provisioning Services, you know now that you could
00:09:47 - actually use PVS to stream down new
00:09:50 - instances of Citrix servers.
00:09:52 - Well, if you've followed those and you have those automations
00:09:55 - in place, this should not be a big deal for you.
00:09:57 - If you don't, well, then you've got a little bit of
00:09:59 - manual work that's involved.
00:10:01 - There are a couple of the new print
00:10:02 - optimizations that are there.
00:10:04 - Just again, improving the experience of printing.
00:10:07 - A lot of those are baked under the covers and there's really
00:10:09 - nothing to look at.
00:10:11 - But there are actually going to be some new policies that
00:10:14 - we're going to talk about.
00:10:15 - And so we'll spend a little bit of time with those new
00:10:17 - policies as well, just so you're aware.
00:10:19 - Some are under the covers.
00:10:21 - Some are things you're going to set differently.
00:10:23 - And then lastly is this new technology called Citrix
00:10:26 - Receiver Storefront.
00:10:29 - And this is kind of a function of the Citrix Cloud Gateway
00:10:33 - technology.
00:10:34 - And really, what this is designed to be is a wholesale
00:10:39 - replacement for the technology we've known as Web Interface.
00:10:43 - In fact, Web Interface has been around for
00:10:45 - a really long time.
00:10:46 - In the old days, it used to be called NFUSE, if you were
00:10:49 - around way, way back in the day.
00:10:51 - And Web Interface--
00:10:53 - I'll just put it right on the table.
00:10:55 - Web Interface appears to be going away.
00:10:58 - And there are a lot of different reasons for that.
00:11:00 - I mean, there are some functionalities that we could
00:11:04 - not include in Web Interface that we can now do so because
00:11:07 - we have a new platform.
00:11:10 - Some of the underlying code, like Visual J# is technologies
00:11:15 - that, for example, Microsoft has actually sunsetted itself.
00:11:17 - So the expectation is that Web Interface will be going away
00:11:21 - in the intermediate term.
00:11:23 - And while the version of Citrix Receiver Storefront
00:11:26 - that you have with the 6.5 DVD media might be a little light
00:11:31 - in the feature set, you should at least spend some time here
00:11:34 - because this is really where you're going to be going in
00:11:38 - terms of making available application and desktop access
00:11:41 - to your users.
00:11:43 - Just get it into your mind that this is kind of where
00:11:46 - we're going, just simply because--
00:11:47 - well, eventually Web Interface is not going
00:11:50 - to be around anymore.
00:11:52 - So with this in mind, I do want to talk a minute about
00:11:57 - the CCA itself.
00:11:59 - So if you've watched the other 20 videos-- and
00:12:03 - hopefully you have--
00:12:04 - you recognize that the whole notion of why we're here today
00:12:07 - is equal parts--
00:12:10 - how do you manage XenApp?
00:12:11 - What are the best practices in working with XenApp?
00:12:13 - And then also, how do you prep for that test?
00:12:15 - Well, when we make the change from the 18 exam to the 20
00:12:19 - exam, the new version, there are a number of different kind
00:12:23 - of new things that you're going to get
00:12:25 - out of this new version.
00:12:26 - Obviously, one of the other reasons why we changed the
00:12:28 - version number is because Citrix now has the ability to
00:12:31 - add new technologies into that exam.
00:12:35 - And before I get into these, I want to bring up really
00:12:38 - quickly the 1Y0-A20 Exam Preparation Guide.
00:12:44 - This used to be called the Enablement Guide, but now it's
00:12:46 - called the Exam Preparation Guide.
00:12:48 - You go Google for this, you're going to find it.
00:12:50 - Or use your favorite search engine, you're going to find
00:12:52 - it on Citrix's website.
00:12:53 - It's a free download.
00:12:55 - And if you've never taken any Citrix exam before, this exam
00:12:58 - is your Bible as it were for all the things you to prepare
00:13:01 - for to be successful with that exam.
00:13:04 - I highly recommend keeping a copy of this and using it as a
00:13:07 - mechanism to guide your study.
00:13:09 - Now, I'm not going to go through all of the items in
00:13:11 - this guide because, I mean, that's something
00:13:13 - that you can do.
00:13:14 - I mean, you can just simply read this and get an
00:13:16 - understanding of what the test is going to look like.
00:13:18 - And if you've taken other IT exams, interesting enough
00:13:23 - Citrix does a really good job.
00:13:25 - They're very fair in terms of giving you all the information
00:13:28 - you need for success.
00:13:30 - In fact, not only did they give you details about the
00:13:33 - exam, how many questions that there are going to be on
00:13:35 - there, what your passing percentage is.
00:13:38 - Some of these are even things that other companies,
00:13:40 - Microsoft being a notable example, have actually stopped
00:13:43 - telling people.
00:13:44 - These days, with Microsoft exams, they're not even going
00:13:47 - to tell you how many questions are going to be on the exam.
00:13:49 - But Citrix does a really good job of really getting you
00:13:53 - prepared for the things you need to know.
00:13:55 - Down here, I'm going to scroll down just a minute to, I
00:13:59 - believe, section 5 page 12.
00:14:02 - So this is page 12 of the guide, section 5.
00:14:06 - And this is one section that you really should pay a lot of
00:14:11 - attention to.
00:14:13 - In the previous version of the guide, there was not a lot of
00:14:16 - specific detail about the items that you should take a
00:14:20 - look at if you're going to prepare for the exam.
00:14:21 - And that's changed in this new guide.
00:14:24 - So let me just show you here this item called, or Section
00:14:27 - 5.2, Resources Used to Develop the Exam.
00:14:31 - In the previous guide, the list here mainly just kind of
00:14:36 - focused you in on the Citrix eDocs location.
00:14:40 - And it said, go read eDocs and memorize everything you see.
00:14:44 - And there's a lot of stuff in thee.
00:14:45 - If you've never been to, there's just
00:14:48 - a boatload of content.
00:14:50 - It's essentially the Administrator's Guide broken
00:14:52 - up into a web-based, web-friendly format.
00:14:55 - Well, Citrix has done a really nice thing in that they've
00:14:58 - outlined the Knowledge Base articles and the eDocs
00:15:02 - articles that you need to pay particular attention to for
00:15:07 - the items that you could potentially be
00:15:08 - tested on in the exam.
00:15:11 - This is really nice of them.
00:15:13 - You honestly should spend time and understand each one of
00:15:16 - these items individually.
00:15:18 - And if you do, you understand the buttons you've got to
00:15:21 - click and why you have to click them, and where they
00:15:23 - are-- well, you're going to have some pretty good success
00:15:26 - whenever you get into that exam experience.
00:15:29 - As you see here-- well, there's even an
00:15:31 - entire second page.
00:15:33 - So pay careful attention here and know what's
00:15:36 - in these items here.
00:15:38 - Because it's just very
00:15:39 - important for you to recognize.
00:15:41 - In addition to this, as I scroll down a little further,
00:15:45 - you'll see that there are individual exam objectives and
00:15:48 - different sections that have objectives
00:15:50 - associated with them.
00:15:52 - This is no different than what we saw back in the other exam
00:15:55 - prep guide.
00:15:57 - Now, what's different is the actual content that we see
00:16:01 - here in these individual exam objectives.
00:16:03 - So what's here in some case is going to be different than
00:16:07 - what it was before.
00:16:09 - What's interesting is that if you go and kind of piece
00:16:13 - through these objectives, there's a lot of content that
00:16:16 - actually hasn't changed between the two exams.
00:16:19 - And in just a minute, I'm going to give
00:16:20 - you a little mapping.
00:16:20 - Again, this is just my--
00:16:22 - I went through and highlighted the two and tried to figure
00:16:25 - out where the objective wording kind of sounds the
00:16:28 - same, in the hopes of helping you focus your study in on
00:16:31 - what's specifically new in this new exam.
00:16:35 - So before we do that however, recognize that we have all of
00:16:39 - these nice little section headers here.
00:16:42 - Well, if I scroll up into this guide, the section headers
00:16:46 - actually have weightings associated with them as well.
00:16:50 - So for each of these section headers here, I know that I
00:16:53 - have a certain specific weight of-- well, how many questions
00:16:58 - I can expect to be asked on the exam.
00:17:00 - I told you they're really, really fair.
00:17:03 - So if I get the exam and the new exam's a
00:17:05 - certain number of questions.
00:17:06 - Well, I know that 10% of those questions are roughly going to
00:17:09 - be related to understanding the Citrix architecture.
00:17:12 - So you can almost focus your studying in on these
00:17:16 - weightings to help you get just the right amount of
00:17:19 - content for what you need to be successful.
00:17:22 - Now, here's the interesting part.
00:17:24 - I've taken a look at the original, so the A18 guide,
00:17:29 - and then the A20 exam guide with the eye of trying to
00:17:33 - figure out what changed between the two.
00:17:36 - In the A20 guide, the big focus here is obviously 6.5.
00:17:41 - The focus is obviously R2.
00:17:43 - But the number of questions has changed.
00:17:46 - It used to be 64 questions and now it's 68 question.
00:17:49 - So you got four more questions you're going to have to take
00:17:51 - in order to get through the exam.
00:17:54 - But at the same time, the passing score
00:17:56 - has dropped by 6%.
00:17:58 - So you got more stuff you have to answer, but you can
00:18:01 - actually, honestly, get it wrong.
00:18:03 - So be aware that there are some changes here.
00:18:06 - That 61% is a fairly--
00:18:08 - I mean, compared to when I was in school, that's--
00:18:11 - what is that, like a D plus?
00:18:14 - So you don't really have to be too--
00:18:18 - you have to pass a lot of questions, 6 out of 10.
00:18:21 - But there's still quite a few that you can still get wrong
00:18:24 - and be successful.
00:18:25 - It's still a 90-minute exam.
00:18:27 - It's still generally a multi-choice exam.
00:18:30 - Some scenario questions.
00:18:32 - It's still administered through Pearson VUE.
00:18:34 - And then down here, I took a look at all of the
00:18:37 - percentages.
00:18:38 - And then, mapped the old percentages to the new
00:18:41 - percentages between the A18 and A20 exams.
00:18:45 - Now, look here at what we see.
00:18:48 - We've got a 1% change, a 1% change, a 1% change.
00:18:51 - There's a lot of these that have changed only very
00:18:54 - slightly except for this line item here.
00:18:58 - And that line item has moved from 3% to 7%.
00:19:01 - So what we're seeing here is Citrix, it looks like they got
00:19:05 - rid of this sort of miscellaneous topic here
00:19:07 - called Additional Management and they replaced it with a
00:19:10 - more realistic topic, Using Commands, Reports, Profiles,
00:19:13 - and Delegation.
00:19:14 - And in order to get there-- well, we had to go and massage
00:19:17 - around some of those percentages to add additional
00:19:21 - stuff in there.
00:19:22 - So pay careful attention to those percentages.
00:19:24 - Because again, they will tell you, more or less, how many
00:19:29 - questions that you can expect to get on those exams.
00:19:32 - Take that 68 times that 10% and there's somewhere around
00:19:34 - 6.8 questions you're going to get on
00:19:36 - that very first objective.
00:19:38 - And so on and so on.
00:19:40 - Now, all that said, so what are the objectives themselves?
00:19:44 - I promised you this little cheat sheet.
00:19:46 - And as you can see here on this cheat sheet, what I've
00:19:49 - done is on the right here is the old exam, the A18.
00:19:53 - And on the left is the A20 exam.
00:19:57 - So what you used to have to know is down here and what you
00:20:01 - now have to know is down here.
00:20:03 - And I've highlighted in green as you can see something
00:20:05 - that's new, and in red, something
00:20:06 - that no longer exists.
00:20:08 - Full disclaimer here, completely full disclaimer
00:20:11 - that this is my opinion.
00:20:15 - And in some cases, there's just some soft answers as far
00:20:18 - as the wording changed.
00:20:21 - But it looks like the meaning kind of stayed the same, so I
00:20:24 - made some educated guesses here.
00:20:26 - Again, I just wanted to give you a starting point so you
00:20:28 - can be successful.
00:20:29 - So here is, for example, the understanding the Citrix
00:20:32 - architecture, the very first of those objective categories
00:20:36 - that you have to worry about.
00:20:38 - A number of items here really kind of remain the same in
00:20:41 - terms of the meaning.
00:20:43 - We no longer really need to be concerned about zones.
00:20:45 - You'll see here that that's no longer mapped
00:20:47 - over to the new exam.
00:20:49 - But we do need to know how to configure worker groups, and
00:20:53 - also how to--
00:20:55 - some architectural decisions about
00:20:57 - the use of Web Interface.
00:20:58 - Those weren't there before, but they are there now.
00:21:03 - For licensing, this one's actually kind of funny.
00:21:05 - So this used to be the Licensing
00:21:07 - and Installing XenApp.
00:21:08 - It's still the same name for the category.
00:21:10 - So Licensing and Installing XenApp, which as you can see
00:21:13 - here, one of the items is called licensing.
00:21:15 - But if you look in here, before there actually were no
00:21:18 - objectives associated with licensing, which I think is
00:21:21 - sort of humorous.
00:21:21 - So as you'll see here now, one of the new objectives is
00:21:26 - identify the steps to licenses in XenApp server farm.
00:21:29 - So someone went, oops, I got to put a licensing question in
00:21:31 - there for this category.
00:21:34 - Still have to worry about the role manager.
00:21:37 - The role manager really hasn't changed too much
00:21:39 - between 6 and 6.5.
00:21:40 - Need to determine whether or not we need to make that
00:21:42 - server a controller or a worker.
00:21:44 - Talked about that Dynamic Datacenter Provisioning, which
00:21:46 - we'll focus on again here in an upcoming Nugget.
00:21:49 - But when would you make it a controller?
00:21:53 - When do you really not want to make it a controller?
00:21:55 - How do you license the farm?
00:21:57 - But we're not so much interested in description of
00:22:00 - environment when we're creating or joining farms, or
00:22:03 - how to add users to the remote desktop users group.
00:22:05 - Those don't exist as test objectives anymore.
00:22:08 - Configuring XenApp Sessions is another one here.
00:22:12 - Some very similar requirements here between the
00:22:14 - old and the new exam.
00:22:16 - A couple of new ones here relate to Logon Control, and
00:22:22 - also Session Linger, that new feature
00:22:25 - associated with XenApp.
00:22:26 - Or excuse me, with instant app access.
00:22:28 - So be prepared for those.
00:22:31 - And again, my reasoning for showing you this is, is my
00:22:34 - expectation is you might have actually spend some time
00:22:36 - studying along these lines.
00:22:38 - And here's just what you need to know so that you can get
00:22:40 - that new version under your belt.
00:22:42 - XenApp policies, not quite so interested
00:22:46 - in shadowing policies.
00:22:47 - Not quite so interested in CPU utilization.
00:22:50 - Still interested in RSOP and the health
00:22:53 - monitoring and recovery.
00:22:55 - But we're adding in HDX optimization settings, the
00:22:58 - server boot randomization and disabling logons.
00:23:02 - And then also, creating and filtering policies to meet
00:23:04 - specified requirements.
00:23:08 - Some of this is new.
00:23:09 - Some of this you've seen before.
00:23:11 - This is a little bit new here.
00:23:12 - We'll talk about that a little bit later.
00:23:14 - But creating and filtering policies you learned back in
00:23:17 - the original 20 Nuggets.
00:23:18 - So go back and take a look at those, and that will help you
00:23:21 - with this exam objective.
00:23:25 - Publishing Applications and Content.
00:23:28 - Again, similar requirements here between the two.
00:23:31 - Some name changes, but content-wise, the meaning
00:23:36 - appears to be similar between the two.
00:23:38 - Note that the idea of publishing desktops is less
00:23:43 - important now.
00:23:44 - So it's not existing in the new content stuff.
00:23:48 - Down here we have our new, what used to be the
00:23:50 - Miscellaneous category.
00:23:52 - And now it's called Using Commands, Reports, Profiles,
00:23:54 - and Delegations.
00:23:55 - So some of these actually were objectives that were in other
00:24:01 - categories in the old test.
00:24:03 - So this one was in licensing.
00:24:05 - These two were in policies before, but they've been moved
00:24:07 - into this location.
00:24:10 - When we moved them into this location--
00:24:12 - well, then they mapped very well to some of the new
00:24:15 - requirements.
00:24:15 - So you can see they're kind of moving stuff
00:24:17 - around on us here.
00:24:19 - We're not so interested in power and
00:24:20 - capacity management anymore.
00:24:23 - So again, pay attention here.
00:24:27 - Monitoring and Managing Performance and Load, not so
00:24:30 - interested in the specific metrics.
00:24:33 - But really, everything else is what we're interested in.
00:24:37 - We're de-focusing on the why and focusing on the what as it
00:24:42 - relates to assigning load evaluators
00:24:44 - and things like that.
00:24:46 - Down here under configuring printing, the universal print
00:24:49 - driver, a little bit of a de-focus there.
00:24:52 - Auto-driver installation a little bit
00:24:53 - of a de-focus there.
00:24:55 - But again, many of the other requirements remain the same.
00:24:58 - Enabling and Securing Access to Published
00:25:00 - Applications and Content.
00:25:02 - From my perception, this looks again, to be relatively
00:25:06 - similar between the two exams.
00:25:08 - Troubleshooting.
00:25:09 - While the actual use of the QFARM/LOAD command is
00:25:14 - de-focused, well, they've told us that we instead--
00:25:18 - given a scenario describing an issue with client performance,
00:25:22 - identify the steps you might use to troubleshoot the issue.
00:25:25 - Those steps might not use QFARM/LOAD anymore.
00:25:28 - They might include other things, but who knows?
00:25:30 - So these are, really again, kind of just a cheat sheet if
00:25:35 - you will, for how you might focus your studying for these
00:25:40 - different--
00:25:41 - for this new exam.
00:25:42 - So pay attention here.
00:25:44 - Now, really, the whole focus of this series
00:25:49 - is on the new features.
00:25:53 - That's my reason here.
00:25:55 - Citrix releases this version 6.5, honestly because they've
00:25:58 - got a set of new features that they want to add.
00:26:01 - They could almost call this thing a feature
00:26:02 - pack in many ways.
00:26:04 - The six Nuggets that we're going to talk about.
00:26:07 - Obviously, this one was the first one, what's new and
00:26:09 - noteworthy.
00:26:10 - We're going to spend one Nugget talking about all that
00:26:12 - new instant app access stuff.
00:26:14 - So the pre-launch and linger stuff.
00:26:16 - We're going to spend a whole Nugget talking
00:26:17 - about the new policies.
00:26:19 - And I'm just going to outline what the policies are, kind of
00:26:21 - give you an idea of why they now exist and what use cases
00:26:24 - they're intended for.
00:26:26 - And then, kind if let you run with how you
00:26:27 - might implement them.
00:26:28 - I assume at this point, you know how
00:26:30 - to implement policies.
00:26:31 - But you kind of just need to know why.
00:26:32 - Why are they necessary?
00:26:34 - Going to talk about Desktop Director.
00:26:36 - Which if you've played with XenDesktop, is a nifty, nifty
00:26:39 - little tool that you can give to your help desk people so
00:26:42 - that they can actually troubleshoot some of the lower
00:26:45 - level desktop and app problems that you don't really want to
00:26:48 - be bothered with.
00:26:50 - So you're the tier one engineer and so your job is to
00:26:55 - manage the environment.
00:26:56 - Well, occasionally there come those--
00:26:58 - user can't access their app.
00:26:59 - Well, why not give the help desk a little tool that allows
00:27:03 - them to interface with all these apps so that they can
00:27:05 - accomplish the jobs that you don't really want to do?
00:27:07 - Well, that's what Desktop Director is intend to do.
00:27:09 - And it's now been extended not only for just XenDesktop, but
00:27:13 - also for XenApp.
00:27:15 - We're going to talk about Receiver Storefront.
00:27:16 - Again, this is the Web Interface replacement.
00:27:19 - And Receiver Storefront, kind of cool actually.
00:27:23 - It's cool in what it will do in future versions.
00:27:29 - This version, it works.
00:27:31 - And it's there kind of as a preparation.
00:27:34 - It's a preparatory version to make you aware that there are
00:27:38 - some new evolving updates to this whole--
00:27:42 - the way in which receiver connects into your application
00:27:46 - infrastructure.
00:27:47 - And they're coming as a function of this cloud gateway
00:27:49 - and a function of Receiver Storefront, so be prepared.
00:27:53 - You might not implement this version, but it's good
00:27:57 - to play with it.
00:27:57 - And it's good to know what it is.
00:27:59 - And then lastly, a very quick Nugget there
00:28:01 - on Migration Center.
00:28:02 - I'm not going to spend much time with it at all, because
00:28:03 - like I said, it's a bunch of PowerShell commands, and then
00:28:06 - a graphical skin over the top of those PowerShell commands.
00:28:10 - Very important.
00:28:11 - My assumption here in this update series is that you've
00:28:14 - watched the original 20 videos for XenApp 6.0.
00:28:20 - So you've got to kind of know all the core functionality in
00:28:27 - 6.0, because that hasn't changed.
00:28:29 - My assumption then is that if you understand all the click
00:28:32 - here, then click here that we talk about in that other
00:28:34 - series-- well then, that will prepare you for just this
00:28:37 - quick refresher that you're going to get here with 6.5.
00:28:39 - So if you haven't watch those original 20 videos, and if
00:28:42 - you're not completely comfortable with all those
00:28:44 - functions, go back and watch them.
00:28:47 - Go back and just review them.
00:28:49 - Spend a minute or two with each one to make sure you
00:28:51 - understand all of the different topics that we're
00:28:53 - talking about.
00:28:55 - Well, hopefully that kind of gets you ready
00:28:57 - for this whole series.
00:28:59 - I'm looking forward to, once again, helping you through
00:29:03 - this whole process of preparing you for managing
00:29:05 - your XenApp 6.5 environment.
00:29:07 - And also, for that very important 1Y0-A20 exam.
00:29:12 - Again, my name is Greg Shields.
00:29:14 - I hope this has been informative for you, and I'd
00:29:16 - like to thank you for viewing.

Managing Instant App Access, Pre-Launch, and Session Linger

Understanding XenApp 6.5’s New Server & Policy Settings

Managing Sessions with Desktop Director

Understanding and Working with Receiver Storefront

Upgrading Servers with Migration Center

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Greg Shields

Greg Shields

CBT Nuggets Trainer

Microsoft MVP; VMware vExpert; Citrix CTP

Area of Expertise:
Microsoft, Citrix, VMware, System Center, Hyper-V, virtualization and cloud, Microsoft Exchange, PowerShell, VBScript, Windows deployment. Columnist and author of more than a dozen books and hundreds of industry white papers.

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