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Cisco CCNA Labs: Cisco for the Real World

CBT Nuggets' first user-directed series

Course Duration: 14:51:46
CCNA Labs: Introduction
Welcome to CCNA Labs! In this brief introduction, Jeremy describes the purpose of the series, the GNS3 foundations, and the best approach you could take.
Phase 1: Identifying Requirements, Assembling the Network
Before you configure routing...before you configure your first router...even before you connect your first Ethernet cable, much planning has to take place. In this nugget, Jeremy walks you through the process of meeting with management, creating a requirements document, and project planning the network implementation.
Phase 1: Identifying Requirements, Assembling the Network, Part 2
You'll want to make sure you're distraction-free on this one! Jeremy continues to walk through a real-world network design and covers topics such as ordering equipment, visualizing the subnets/VLANs, designing Layer 3 switching, and documentation best practices!
Physical: Rack-and-Stack
If you stay in the Cisco world, there will be plenty of times where you'll have to drop into the Physical layer and start doing some cabling! This nugget explores the process of wiring a building for network connectivity (patch panels, switches, tools, racks, etc), understanding fiber optic connections, mounting wireless access points, and Cisco Stackwise technology.
Logical: VLANs and Spanning-Tree
We now venture into what Jeremy calls, "one of the most important network concepts of our time": Virtual LANs (VLANs). This nugget reviews the key VLAN concepts then applies them to the NuggetLabs branch office design. As a bonus, Jeremy discusses the concept of server virtualization (using VMWare ESXi or Microsoft Hyper-V) and how it impacts the Cisco switch configuration.
Logical: VLANs and Spanning-Tree, Part 2
It's time to face your fears and conquer the infamous Spanning Tree Protocol (STP). Jeremy takes a very real-world approach and discusses how to best understand and design STP and Rapid STP (RSTP) for the branch office network.
Phase 2: Layer 2 Configuration, Part 1
It's time to get into the active configuration of our NuggetLabs Branch Office network! In this nugget, Jeremy sets up the base configuration on the switches including hostname, logon banners, SSH, management VLANs, and more!
Phase 2: Layer 2 Configuration, Part 2
The Layer 2 configuration continues as we add VLANs to the necessary switches and enable Etherchannel configurations.
Phase 2: Layer 2 Configuration, Part 3
The lab continues to build as Jeremy adds in the configuration of trunk ports, routed ports on multilayer switches, client and voice VLANs, and wireless access ports.
Phase 2: Layer 2 Configuration, Part 4
In this final piece of the Layer 2 configuration, Jeremy configures Layer 3 switching, the Spanning-Tree Protocol (STP), and tests the configuration (get ready for some troubleshooting here!).
Phase 2 Bonus: Converting to a Router on a Stick
While Layer 3 switching is "the way of the world," the CCNA certification exam focuses on the Router-on-a-Stick as a core topic. In this nugget, Jeremy walks through the conversion of the Layer 3 switched network into a Router-on-a-Stick configuration.
Routing: Internet Connectivity
Being connected to the Internet is a massive requirement in today's business world. This nugget discusses the Internet connectivity options you can choose to use for an organization including: Cable, DSL, Satellite, Leased Lines, Fiber Optic / Metro Ethernet, Line of site WIFI, ISDN, and Dial-up (for those on the cutting edge).
Routing: Internet Connectivity, Part 2
Understanding public and private addressing is a massive part of bringing up your Internet Connection successfully. In this nugget, Jeremy discusses this topic and then dives into an overview of security and the design of your Demilitarized Zone (DMZ).
Routing: Virtual Private Networks
Virtual Private Networks (VPNs) was one of the most requested topics for this series based on your feedback! In this nugget, Jeremy does a masterful job giving a high-level overview of VPN technology that will coincide with the VPN configuration in the upcoming Phase 3 lab.
Phase 3: Configuring the Internet Connection and VPN Tunnel
Get yourself ready for some routing! This nugget explains the concept of using a "cloud" to connect GNS3 to a real network, provides a base configuration for NL_B1_RT1, and configures a default Internet route.
Phase 3: Configuring the Internet Connection and VPN Tunnel, Part 2
It's time to bring Network Address Translation (NAT) onto the scene! In this nugget, Jeremy configures NAT to from the branch office to a pool of Internet addresses as well as sets up Static NAT for an internal email server.
Phase 3: Configuring the Internet Connection and VPN Tunnel, Part 3
Brace yourself! Based on student feedback, Jeremy has assembled a "cram-it-all-in" nugget focusing on the configuration of a site-to-site VPN between the branch and corporate offices. These types of connections are hugely popular in the "real world" (which is why it has been added here). However, those focused on only the CCNA exam will want to skip past this nugget.
Phase 4: Configuring Routing using OSPF
Routing protocols are the lifeblood of your Cisco network and OSPF happens to be the most popular routing protocol on the planet. In the lab, Jeremy performs the initial deployment of OSPF across the network in a multi-area configuration.
Phase 4: Configuring Routing using OSPF, Part 2
Okay, you've implemented enough in OSPF to meet your CCNA exam requirements...want to go a little beyond? This nugget is dedicated to the overachiever and covers OSPF default information origination, OSPF summary routes (at the ABR), DR election, and Hello timer tuning.
Phase 5: Configuring Routing using EIGRP
Much to your dismay, the organization has decided to tear out your existing OSPF design and implement EIGRP! Good thing you bill by the hour! This nugget builds on the previous OSPF concepts and applies them using the EIGRP routing protocol. You'll learn topics such as EIGRP base configuration, authentication, route summarization and tuning.
Phase 6: Configuring DHCP Services and Security
It's time to put the icing on the cake. This nugget is focused around understanding DHCP helper addresses, DHCP options for IP Phones and configuring the L3 switch as a core DHCP server.
Phase 6: Configuring DHCP Services and Security, Part 2
It's a security smackdown! In this final nugget, Jeremy walks through the access-list configuration for the NuggetLabs branch facility.
Bonus: Configuring WIFI with VLANs
By popular demand! Jeremy received a number of inquiries throughout this series asking about configuring WIFI with VLANs (as posed in the NuggetLabs scenario). In this quick nugget, Jeremy walks through a solid overview of WIFI including SSID configuration, channel selection, security, and (of course) VLAN tagging.

No Bookmarks

Certification is valuable, but so are real-world skills--and this user-driven series has the "real-world" skills covered.

The Cisco CCNA certification can open more doors in your career field than you ever thought possible. The CCNA certification teaches you the "nuts and bolts" of Cisco devices, the Cisco IOS, and big picture network concept... but is there more to it than just the CCNA? Absolutely. This has been the driving force behind this one-of-a-kind series. Cisco CCNA Labs: Cisco for the Real World teaches you everything that you need to know that may or may not have been directly certification related. It's just not possible to write exam questions that covers these types of concepts!

So join us in this student-driven, real-world journey through Cisco networking technology, building a network from the ground up!

CCNA Labs: Introduction

00:00:00 - Welcome to CCNA labs, CISCO for the real world. My name
00:00:05 - is Jeremy Cioara, and I'll be hanging out with you throughout this series,
00:00:09 - which is actually already done. It's kind of weird
00:00:13 - but I always record the very first opening nugget as the final
00:00:16 - piece of the series, because I really want to have a good idea
00:00:18 - of what's in it. The series that I create are kinda
00:00:22 - fluid, so we kind of add things as we need to and so on. So that's
00:00:25 - the perspective that I'm coming from. And I want to just give you
00:00:29 - a few things to think about as you jump into this series
00:00:32 - because I think it'll really set your mind set in there
00:00:36 - in the right way to take in this series. First thing I want to do
00:00:39 - is talk about the purpose. I mean, you might have seen on CBTNugget's website
00:00:43 - there's already ICND1 and ICND2 which is the
00:00:48 - series that map to the CCNA exam objectives it's the best
00:00:52 - way to prepare for the CCNA exam. So you might say, well why have another
00:00:56 - CCNA series? Well, a couple reasons, and I'll give them to you
00:01:00 - in my priority. When I was creating this series this
00:01:04 - series actually came to me as an idea. I was talking with a
00:01:07 - friend who was getting in to CISCO and he and I were just kind of chatting,
00:01:11 - while I was working in the middle of stuff and he was like, yeah, I can't I'm
00:01:15 - almost there, I'm ready to take the exam, I've got it scheduled, and I was like,
00:01:19 - well I said, do you want some practice? He goes, yeah, sure. And I said
00:01:23 - well I'll tell you what, I've got a client I'm going to be installing a firewall at his
00:01:26 - site, it wasn't a CISCO firewall, granted, to give
00:01:31 - you know, cut him some slack. But it was a Sonic wall,
00:01:34 - they had decided to go with Sonic wall as the firewall like it's brand
00:01:37 - new in the box, a little TZ210 over there, but once you grab
00:01:40 - that out I was like, here's the public IP, here's the private IP. Just set
00:01:43 - that up and make it do GNAT, you know, just
00:01:47 - set that up and I started working on some other stuff. And about 10
00:01:51 - minutes in he is like, uh, Jeremy,
00:01:56 - I'm stuck and
00:01:59 - oh well let me look. He had actually got into the firewall, you know, how to default IP
00:02:02 - and by the way, if you haven't played with Sonic wall firewalls
00:02:05 - before, they're very - I don't want to say very easy, but they're just web-based administration
00:02:10 - you know, kind of point, click, click, click, click, click, and you'd
00:02:13 - gotten into the web interface and he was just like, I don't
00:02:17 - know what do. Long story short, eventually I found out
00:02:22 - you know, just - there was just a lot of
00:02:25 - key pieces. Like, my friend knew it all in his head, like he
00:02:29 - had studied CCNA, he had read the books, he had even gone through
00:02:33 - a lot of the CBTNuggets videos on CCNA. So it's
00:02:38 - it was is in his head, but there was like this link that
00:02:41 - was missing, you know, between it's - you know, like a doctor who
00:02:44 - reads a book but has never really touched a scalpel,
00:02:47 - and you know, and you're his first patient. You don't want to be
00:02:50 - there. So that's kind of the perspective that
00:02:53 - I came from and I was like, what's missing. And I was just thinking
00:02:58 - there's got be a link that can give people that bridge
00:03:01 - between the concept and the real world. And the only thing that
00:03:04 - could come to my mind is just
00:03:07 - apprenticeship. That to me is really what education should
00:03:12 - all be about, is almost like an apprenticeship to where the
00:03:16 - best way to learn is not just to, you know, go at it with Google
00:03:19 - and try and find the answer yourself. Oh man, for instance,
00:03:22 - I was just - I've been trying to get into the Linux world
00:03:24 - and really learn Linux, you know, how to script with PHP and
00:03:29 - all that kind of stuff. And for years I just always would start
00:03:32 - on it and I'd just bored or just - I just couldn't get there. There was just
00:03:36 - something that was missing. And I sat with a guy, a friend of mine
00:03:39 - named Kurt, for about four hours. And he's just a stud
00:03:44 - on PHP and Linux and I'm just, I'm watching him and just taking notes
00:03:48 - and I'm just like, don't slow down for me, just do your
00:03:52 - stuff, you know. I just want to watch and I'll ask questions.
00:03:55 - And I was just watching him and I was like, okay, what did you do what did you do?
00:03:58 - And I'm telling you after about four hours of sitting with that guy I'm like, I want to learn
00:04:01 - PHP and I can, I know exactly what I need to do to get started.
00:04:05 - So that was, I would say, the primary reason I created
00:04:08 - this series is coming out of that, I was like, I want to be able to
00:04:12 - a series that gives that apprenticeship sort of feel to where
00:04:16 - it's not just, you know, me talking about concepts and then being
00:04:19 - like, oh yeah, here's how you configure OSPF and all that.
00:04:21 - I want to create a series with a group of scenarios
00:04:25 - that are lab-based, that's very real world, that I can
00:04:29 - walk through and kind of show somebody how to do what I'm doing. So
00:04:34 - that was the primary. The secondary that I thought with this
00:04:38 - is now with GNS3 that I'm going to talk about, creating
00:04:43 - labs for CISCO is a reality. And I wanted to be able to give
00:04:48 - you guys a whole bunch of hands on, to where I could just create
00:04:52 - the lab scenarios, I could create the labs, because again it's
00:04:55 - one thing to tell somebody, oh yeah, you can study CISCO
00:04:59 - with GNS3 and they, you know, number one have to figure
00:05:02 - that out and how to set that up. But number two, I mean when you
00:05:06 - - it's like, you know, when you first got into CISCO,
00:05:09 - if you've been in CISCO for a little bit, think back to studying
00:05:13 - You might have bought a couple routers off of eBay, and you get them in
00:05:16 - the mail and you get them there on your desk and you're like, okay.
00:05:22 - What do I do now? You know, and it's the same thing with GNS3
00:05:26 - It's a way cool emulation environment, but it's kind
00:05:30 - of like a lot of people get it running and then they go, uh, okay.
00:05:34 - Well, looks like I got a router emulator. Got your standard router
00:05:39 - emulator. I mean, it's kind of like,
00:05:41 - what do you do now? So I really wanted to give a framework for
00:05:44 - how to use and how to study. You know, and just some
00:05:48 - practical labs. So,
00:05:50 - so that's the main purpose for this series. Now about
00:05:53 - halfway through preparing my outline and just kind
00:05:55 - of thoughts for this, I suddenly had this idea of, now, you know,
00:06:00 - this would be very cool - and by the way, let me
00:06:03 - add in a third purpose which is very short, but it
00:06:07 - actually had a lot to do with why this series is here. Somebody
00:06:11 - asked me about a book. They go, hey, have you ever read a book
00:06:14 - called Network Warrior? And I was like, no, but it sounds cool.
00:06:19 - Just with that name I want to go read that book. And her goes
00:06:22 - you've got to check it out. So I did. I got this book called Network Warrior.
00:06:27 - This is it off of Amazon.
00:06:30 - And I know the
00:06:32 - hey, let me blow this up. Network Warrior, it says
00:06:36 - everything you need to know that wasn't on the CCNA exam. I was like, eh,
00:06:39 - an appropriate title. So I started looking at it and I was like, what an amazing
00:06:43 - book. It - I mean, it goes through, it's so real world, not just like
00:06:46 - oh here's a router here's the host name and things like that of
00:06:49 - course that's in there but like, you know, I think it's in the
00:06:52 - politics, it gets into how not to be a jerk when you're an IT guy. I mean,
00:06:56 - it's just such a good book and I was like, man, that would be awesome
00:07:00 - to be all that to do a series that really wasn't just prohibited
00:07:04 - by the scope of the CCNA exam. You know, for instance, something you'll
00:07:08 - run into all the time in the real world is documentation.
00:07:11 - There's not a bit of documentation on the CCNA exam. Or what is the best
00:07:14 - practice to do documentation, or how to approach troubleshooting
00:07:17 - and all those kind of things just like - those are total
00:07:22 - real world, which is why I named this CCNA Labs: CISCO for the
00:07:25 - real world. But it's not something you'd find on the exam. So I
00:07:28 - wanted to be unshackled from exam objectives. Now I'll say
00:07:32 - that loosely because of course there's so much. I mean, you can
00:07:36 - see how much training there is on CBTNuggets of the CISCO world
00:07:40 - and the network world. So there's tons of stuff
00:07:42 - that you could learn, but I really wanted to scope this
00:07:45 - say, these are just the things that you'll need
00:07:49 - for the real world. So now take that, and let me bring that
00:07:53 - into the user guided side of things. When I was brainstorming
00:07:57 - this, I was, you know, kind of loosely basing it around some of the
00:08:00 - Network Warrior concepts that he was doing of just, let's go beyond
00:08:04 - the CCNA. And I thought to myself, who am I
00:08:08 - to say that I know everything that people are going to
00:08:12 - run into in the real world? I mean, I do consulting all the time.
00:08:15 - I have my own technical company called Easy IT
00:08:19 - where we do, you know, it's essentially an outsource IT department
00:08:22 - for small businesses. And it's like, so I have a lot of
00:08:26 - real world experience but I mean, there's stuff that I don't encounter
00:08:29 - that people deal with every day. So I talked to
00:08:32 - Dan, the owner of CBTNuggets, and I was like, what if we do this. What if we do
00:08:37 - kind of an experiment with a user guided series,
00:08:41 - which I said, let's post this to the CBTNuggets blog the
00:08:44 - the CBTNuggets Facebook page. I want to get people's guidance
00:08:48 - to go to, to turn to you and the people all around you
00:08:52 - and say, what do you run into in the real world? What if you
00:08:56 - have a CCNA, what did - what nailed you that you weren't prepared
00:08:59 - for even with your CCNA, because that's what I want to add to the
00:09:02 - series. So throughout this whole series, there was a feedback
00:09:05 - forum open and you're going to hear me throughout the series refer
00:09:08 - to, you know, XYZ person said this and they said that
00:09:12 - and they said this. So there was just a lot of guidance
00:09:15 - from the whole community to put the series together,
00:09:19 - which actually worked really well. There's a lot of topics I never
00:09:21 - would have added. For instance, I added in site to site VPNs.
00:09:25 - As a matter of fact, that became a major link to connect our
00:09:27 - offices in this in series. So a lot of that was just from
00:09:32 - the user community. That's my little coffee cup there, the mad scientist
00:09:35 - at work. I'm just trying this great experiment and I think
00:09:38 - it went really well. So now let me hit these last few things.
00:09:42 - Number one,
00:09:43 - the CCNA Labs, this whole series is based around
00:09:47 - the GNS3 lab engine.
00:09:49 - If you haven't heard of GNS3, go to and it is actually a
00:09:54 - free CISCO emulation tool, allowing you to emulate CISCO
00:09:59 - devices. A lot of people say simulate, but that's actually not what
00:10:02 - it is. It's an emulation because it's the real CISCO IOS
00:10:06 - that it uses. So let me show you. This is
00:10:12 - our topology that we're going to be using. Now this is the final
00:10:16 - topology by the time this series was said and done, but the goal
00:10:19 - of this series is we're actually building a branch office
00:10:22 - called the Nugget labs branch office. And we kind of build this
00:10:26 - thing out throughout this, you'll see it build as we go. But
00:10:28 - this is the topology in GNS3 and I'm going to provide
00:10:31 - all the files that you need to import this topology
00:10:35 - into a GNS3 environment so you can work through the labs themselves,
00:10:38 - and I'll provide all the labs and all that. But I realize that GNS3 may be
00:10:42 - new to you. So,
00:10:45 - what I will suggest is that you go check out GNS -
00:10:49 - is and again, it's free. It's actually
00:10:53 - written by guy named Jeremy, appropriate. But not me. He actually
00:10:57 - is in France and if you click on documentation, I didn't even know this
00:11:02 - until I started this series, but they put a link in
00:11:06 - here to a video that I did some time ago
00:11:11 - explaining how to use GNS3. The reason I'm going this
00:11:14 - route instead of through the CBTNuggets site is because it's
00:11:17 - linked right here and CBTNuggets in all of their
00:11:20 - graciousness made it free, to where - I'm hearing myself.
00:11:25 - But this, so this is a completely free, I'll call it bonus nugget
00:11:30 - that you'll get to go through GNS3 explains the
00:11:34 - setup of it, things that you might run into, things to watch out for,
00:11:36 - you know, all that kind of stuff that is how to work GNS3.
00:11:41 - So if you haven't had any experience, I would --
00:11:45 - I should say with GNS3, I would commend that to you to go
00:11:47 - check out the GNS3 nugget
00:11:52 - and work through that. So last thing I want to talk about and then
00:11:57 - I'll launch you into it, is my recommendations for the series.
00:12:01 - Now that I'm at the end of this series, actually I would say they've
00:12:04 - changed since my original vision.
00:12:08 - This series is really a combination of labs that I'm walking
00:12:13 - through. In the beginning I'll say you'll want to just watch
00:12:17 - probably watch the nuggets just like you do any other CBTNuggets series.
00:12:21 - series. You might get a little a little ahead of it by saying
00:12:24 - okay, this is what I would do. But really the opening of the
00:12:27 - CCNA lab series is about documentation. It's about going through
00:12:31 - making sure you've got all of your I's dotted, your T's crossed,
00:12:34 - you've talked with management, you've gone to the meetings, you're doing
00:12:37 - a design for the network. That's one thing I did add, is how
00:12:40 - do you design the network? how do you buy the equipment? Where do you --
00:12:43 - you know. It answers all those kind of questions. So I
00:12:45 - would say those are, those are just kind of,
00:12:50 - hit those right on, the kind of design framework for this
00:12:55 - series. From there, it's going to get into the configuration
00:12:58 - and you'll know it, you'll see that the titles will change from
00:13:01 - kind of documentation into phase 2, phase 3, phase 4,
00:13:05 - to where I'm going through and implementing this branch office network
00:13:08 - in a phased approach. Let's, you know, first off cable the infrastructure.
00:13:11 - Let's then get into the switch configuration, set up the VLAN, set up the
00:13:15 - layer 3 switching, you know all of those kind of things
00:13:19 - I'm gonna go through. Now when you're getting into those phases, I'm gonna
00:13:22 - to be giving you the labs themselves for you to use in GNS3.
00:13:27 - So I would recommend, if you're feeling like I'm a CISCO stud,
00:13:32 - I'm going to go at it, I'm just preparing for the exam, I'm ready to go
00:13:35 - I would say go at those labs without watching the nuggets, without
00:13:40 - watching me walk through them. Because that's really what the majority
00:13:44 - of this series is, is me taking a lab, reading through it
00:13:47 - and then walking through not only the thought process and some
00:13:50 - explanation, I give kind of like an overview of the concept.
00:13:52 - For instance, if I'm setting up OSPF, I'll give an overview of OSPF,
00:13:55 - you know, some of the intricacies before I configure it.
00:13:59 - But really, that's what the series is. It's just a series
00:14:03 - of lab walkthroughs. Think of me as your answer key. So
00:14:06 - if you're at the point where you like, I'm ready to take the
00:14:09 - exam, let me test my skills, then go at it, you know, do
00:14:12 - the exam - do the labs
00:14:15 - and then watch the videos based on I want to find out what the answer is,
00:14:19 - or Jeremy's explanation on how to get to the answer.
00:14:23 - Now, if you're new into the CISCO world, and maybe you
00:14:25 - don't feel super confidence, then I would just say, watch the
00:14:28 - series. Don't even worry about doing GNS3 yet unless you're
00:14:32 - feeling like you really want to. Maybe watch phase 2, for example, which
00:14:36 - is the implementation of the switch network, and then stop right there
00:14:39 - and then try it yourself. Get that hands-on, because
00:14:43 - there's enough in these labs that you're not going to remember
00:14:45 - just by watching what I did, you're not going to remember all the solutions.
00:14:48 - So you know, jog your own memory. See if you can figure it out.
00:14:51 - And I've got to emphasize that so much. See if you can figure it out.
00:14:56 - If you get stuck, rather than just going to the answer
00:14:59 - key, because I provide a little answer key with each one, and figuring out
00:15:03 - what command it is, Google it. I mean, treat yourself like
00:15:06 - a real world engineer and do what we all do - run to Google
00:15:10 - and type in, I can't set up the VLAN, or what is a VLAN. And you know
00:15:15 - start learning those concepts because that really is a way
00:15:18 - the gain a lot of experience. So that's my recommendations
00:15:23 - based on, you know, again, the position that you're coming from.
00:15:26 - As you get into this series. So I think that's everything that
00:15:29 - I had. I wish you luck and I really hope you enjoyed this series.
00:15:33 - I hope this has been informative for you, and I'd like to
00:15:36 - thank you for viewing.

Phase 1: Identifying Requirements, Assembling the Network

Phase 1: Identifying Requirements, Assembling the Network, Part 2

Physical: Rack-and-Stack

Logical: VLANs and Spanning-Tree

Logical: VLANs and Spanning-Tree, Part 2

Phase 2: Layer 2 Configuration, Part 1

Phase 2: Layer 2 Configuration, Part 2

Phase 2: Layer 2 Configuration, Part 3

Phase 2: Layer 2 Configuration, Part 4

Phase 2 Bonus: Converting to a Router on a Stick

Routing: Internet Connectivity

Routing: Internet Connectivity, Part 2

Routing: Virtual Private Networks

Phase 3: Configuring the Internet Connection and VPN Tunnel

Phase 3: Configuring the Internet Connection and VPN Tunnel, Part 2

Phase 3: Configuring the Internet Connection and VPN Tunnel, Part 3

Phase 4: Configuring Routing using OSPF

Phase 4: Configuring Routing using OSPF, Part 2

Phase 5: Configuring Routing using EIGRP

Phase 6: Configuring DHCP Services and Security

Phase 6: Configuring DHCP Services and Security, Part 2

Bonus: Configuring WIFI with VLANs

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Jeremy Cioara

Jeremy Cioara

CBT Nuggets Trainer

Cisco CCNA, CCDA, CCNA Security, CCNA Voice, CCNP, CCSP, CCVP, CCDP, CCIE R&S; Amazon Web Services CSA; Microsoft MCP, MCSE, Novell CNA, CNE; CompTIA A+, Network+, iNet+

Area of Expertise:
Cisco network administration and development. Author or coauthor of numerous books, including: CCNA Voice 640-461 Official Cert Guide; CCNA Voice Official Exam Certification Guide (640-460 IIUC); CCENT Exam Prep (Exam 640-822); CCNA Exam Cram (Exam 640-802) 3rd Edition; and CCNA Voice 640-461 Official Cert Guide.

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