00:00:00 - Hey, thank you so
much for joining me.
00:00:02 - My name is Anthony
Sequeira with CBT Nuggets
00:00:05 - and this is Supporting
00:00:08 - In this Nugget, I'll give
you a real brief introduction
00:00:11 - to the course.
00:00:12 - Let's jump in.
00:00:13 - If you head over to
the Microsoft website
00:00:15 - and you go to the
Products drop down,
00:00:18 - notice there's a Training
and certification area.
00:00:21 - In the Training and
00:00:23 - if you go to Find
00:00:25 - you'll notice that
Mike soft offers
00:00:27 - professional certification
in the Windows desktop area.
00:00:31 - And if you go to the
Windows 8 category,
00:00:33 - you will find
Supporting Windows 8.1.
00:00:37 - And there's a required exam.
00:00:39 - It's exam 70-688.
00:00:42 - Now why am I bringing you here?
00:00:44 - Because perhaps
you are completely
00:00:47 - uninterested in professional
00:00:51 - You're a network admin, a
network engineer, an IT help
00:00:54 - desk professional.
00:00:55 - You're in the IT field,
and you currently
00:00:59 - are burdened with attempting
to support these Windows 8.1
00:01:03 - desktops.
00:01:04 - So what you want is
guidance on how to do that.
00:01:08 - And no ma'am, we don't need help
right now, thank you very much.
00:01:11 - So you're interested
in the material
00:01:14 - that this course has to offer.
00:01:16 - What I'm going to
do is I am going
00:01:19 - to follow an outline that is
the skills that will be measured
00:01:24 - in this particular outline.
00:01:27 - It's a really great
robust set of skills.
00:01:31 - The certification
knowledge is going
00:01:34 - to come as a byproduct of this.
00:01:36 - OK?
00:01:37 - So we're going to talk about
supporting operating system
00:01:40 - installation in the
very next Nugget.
00:01:42 - Following that Nugget, we'll
talk supporting desktop apps.
00:01:45 - My goal is to cover everything
that the exam might cover,
00:01:49 - but I also we want to
go deeper with you.
00:01:52 - In fact, there will be two
ways in which I will do that.
00:01:55 - Let me grab my
pen, because I want
00:01:58 - to write a couple of things
on screen here for you.
00:02:00 - The first thing that
we're going to do
00:02:01 - that's going to be
really fun is we're
00:02:03 - going to every now and
then have Power Tips.
00:02:07 - These Power Tips will be taking
the content that Microsoft
00:02:13 - had planned for me to teach to
you and taking it even further.
00:02:17 - Yeah.
00:02:17 - Tips really that
have been accumulated
00:02:20 - through me and others that
have worked for decades
00:02:23 - with these Microsoft
desktop operating systems.
00:02:26 - The other thing that we'll
be doing that's lots of fun
00:02:29 - is Tales from-- if I can spell
that right-- the Trenches.
00:02:34 - So we're going to do Tales from
the Trenches that are sometimes
00:02:39 - horror stories of what could
go wrong with these operating
00:02:43 - systems in production
00:02:45 - and how you can easily fix it.
00:02:47 - Now many of you who are
interested in this test,
00:02:50 - so I will be doing
plenty of Pop Quizzes.
00:02:54 - And these Pop
Quizzes will help you
00:02:56 - ensure you know the
material and also give you
00:02:59 - an idea of what actual
00:03:02 - questions might be like.
00:03:05 - Now this course does
build upon the information
00:03:08 - that I covered in the CBT
Nuggets course entitled
00:03:11 - Configuring Windows 8.1.
00:03:14 - So you might want to
look at this course,
00:03:16 - but you could
certainly start here
00:03:18 - in the supporting category.
00:03:20 - Maybe you knew all
00:03:22 - looking at this
00:03:24 - I do want to point out that
just as I did in the Configuring
00:03:28 - Windows 8.1 course , I will
end with a Nugget specific
00:03:33 - to the exam.
00:03:34 - So it'll be for us
entitled Your 70-688 exam.
00:03:39 - So if you are interested
00:03:42 - that will definitely be a Nugget
that you're interested in.
00:03:45 - Now just as I did in the
Configuring Windows 8.1 course,
00:03:49 - I am indeed going to build
you a tracker in Excel.
00:03:54 - Yeah, so you will be able
to go in and for each
00:03:57 - of our supporting
topics, right it'll
00:04:00 - say supporting
Windows 8.1 obviously,
00:04:03 - for each of the topics you're
going to be able to go in
00:04:05 - and rate your knowledge level.
00:04:08 - So if you watch the Install
Windows 8.1 Supporting Nugget
00:04:13 - and there's a topic in
there about upgrading
00:04:15 - and you're like, gosh I
am a five on that on a one
00:04:19 - through five scale,
you can enter that in.
00:04:21 - You can self-evaluate
00:04:24 - If you don't even remember
what Windows To Go
00:04:27 - is, you would give
yourself a one.
00:04:29 - Again, if you're using a one
through five scale of course.
00:04:32 - So I'm going to build
you this tracker
00:04:35 - so you can rate your
knowledge level as we
00:04:38 - go throughout these Nuggets.
00:04:39 - Let me wrap up this brief
00:04:42 - and I'm going be very
brief here because we
00:04:44 - have an incredible amount
of really exciting content
00:04:48 - to get to.
00:04:49 - But let me just wrap
this up with some tips
00:04:52 - overall on how you
can get the most out
00:04:54 - of this particular course.
00:04:56 - Most students indicate
that some of the Nuggets
00:04:59 - are so action-packed, they
contain so much information,
00:05:03 - they have to really re-watch
a particular Nugget maybe
00:05:06 - even three or four times.
00:05:08 - They use the tracker that I
build for them, and by the way
00:05:11 - that tracker is available
in the Nugget lab files.
00:05:16 - OK, so you're going to
go to the Nugget Lab area
00:05:18 - at CBTNuggets.com
to get the tracker.
00:05:21 - It won't be there until I
am done with all the videos.
00:05:24 - And I'm going to be assigning
things in the various Nuggets.
00:05:29 - So they obviously are going
to do their assignments.
00:05:32 - Finally, most of my
00:05:35 - that note taking on
the Nuggets, and most
00:05:39 - like to go ahead and hand
write those notes out.
00:05:41 - Some will do it electronically,
but a lot of them
00:05:44 - love the old fashioned legal
pad and pen taking notes
00:05:47 - as they go through
helps them as well.
00:05:50 - So you might use
all of these tips,
00:05:52 - maybe you'll just be re-watching
and using the tracker
00:05:55 - and doing your assignments, and
you decide not to take notes.
00:05:58 - That's fine.
00:05:59 - I just wanted to
present these tips.
00:06:01 - They are kind of the
accumulation of tips
00:06:03 - from my previous students
here at CBT Nuggets.
00:06:07 - Right.
00:06:07 - Well, I promised
I'd keep this brief,
00:06:09 - and I'm sure you can see I have.
00:06:11 - We have amazing content
to get to, you and I.
00:06:14 - I sure hope you found
this course introduction
00:06:16 - Nugget informative, and I'd
like to thank you for viewing.