00:00:00 - Hello, and welcome
to CVOICE 8.0.
00:00:04 - My name is Jeremy Cioara.
00:00:05 - I'll be hanging out with you
throughout the series as we
00:00:07 - dive into the world
of Cisco Voice.
00:00:10 - And this is always a weird
Nugget for me to record.
00:00:13 - I call it the end at the
beginning, because it's
00:00:15 - probably the first one you're
seeing, and it's the last one
00:00:17 - of the series that I do, so
I can prepare you for what
00:00:20 - you're about to experience as
you get into the world of
00:00:23 - Cisco Voice.
00:00:24 - So my two objectives
for this short
00:00:26 - opening Nugget is simple.
00:00:28 - One, to show you what's CVOICE
is all about, not only for the
00:00:32 - certification world, but for
the real world as well-- it
00:00:34 - has huge relevance to both.
00:00:36 - And then I'd like to show you
how to get the most from this
00:00:39 - series, not only mindset ways
to approach CBT Nuggets
00:00:43 - training, but also how to
build your own lab.
00:00:47 - One of the most common things
that people ask me is, well,
00:00:50 - what kind of equipment, what
equipment did you use?
00:00:53 - Or what should I buy if I'm
building a lab for my company
00:00:56 - or for myself?
00:00:57 - I'll show you all that here.
00:01:00 - I guess you could say CVOICE and
I have been good buddies
00:01:03 - for a long time.
00:01:04 - I've been teaching this series
for easily 10 years or more.
00:01:09 - So I've seen it go through
00:01:12 - And I'd like to share where it's
come from with you, so
00:01:14 - you can see where the voice
industry is going.
00:01:17 - But first off, where
does if fit?
00:01:19 - For those of you
00:01:21 - head to cisco.com/
00:01:23 - it's underlined right there--
00:01:25 - and you will be redirected
to this page, which--
00:01:29 - actually, I went
a page ahead--
00:01:30 - it shows all the certification
00:01:32 - We are landing right
here in CCNP Voice.
00:01:36 - Now used to be back in the day
that CVOICE automatically give
00:01:40 - you a CCNA Voice when
you pass it.
00:01:43 - Not so anymore.
00:01:44 - Cisco finally decided to
separate those two, so where
00:01:46 - you have a specific CCNA Voice
certification and then that
00:01:51 - leads you into the rest
of the CCMP Voice
00:01:54 - certification exams.
00:01:57 - So right at the top
of the list--
00:01:59 - now, looking at this list, you
might say, well, do you have
00:02:01 - to take them in that order?
00:02:02 - No, you can take them in
whatever order that you want.
00:02:04 - However, Cisco tactfully puts
them in the suggested
00:02:09 - order in this list.
00:02:11 - Most people will take
00:02:14 - Now, it's not always that way.
00:02:16 - For instance, if you deal with
Call Manager or Cisco Unified
00:02:19 - Communication Manager, the newer
name of it, quite a bit
00:02:22 - you might say, cwell, I'm more
comfortable doing CIPT first--
00:02:24 - that's totally fine.
00:02:26 - So CVOICE sits right here.
00:02:27 - And if you ever want to know
what's on the exam from a high
00:02:30 - level, you just click on that.
00:02:34 - Right up front you see how
long it is, how many
00:02:36 - questions, the exam number--
you need that when you
00:02:38 - register for it with
00:02:41 - but they don't let you actually
see the topics,
00:02:43 - unless you sign in.
00:02:44 - Which means, you have to have
a CCO account, which
00:02:46 - essentially says, I've given
Cisco my email address and
00:02:50 - told them spam me for life.
00:02:53 - Actually, they're pretty
good, they don't
00:02:55 - send too many emails.
00:02:56 - But once you log in, we now can
see all the exam topics
00:03:03 - that are available to us.
00:03:04 - And this is, essentially,
00:03:06 - break down of CVOICE.
00:03:10 - Now, when I'm studying for an
exam, if you're going that
00:03:13 - way, I'd print this thing out.
00:03:15 - It's sitting on my printer, and
I'm starting to look at
00:03:17 - the book and I am highlighting
it, as I feel comfortable on
00:03:22 - CoS, DSCP, an IP precedence,
I highlight it and I
00:03:25 - say, OK, I'm good.
00:03:26 - I feel good about that.
00:03:27 - So literally, I'm kind of
filling in the gaps as I go.
00:03:30 - This gives me something to aim
for, instead of just reading a
00:03:33 - book and hoping to get there.
00:03:36 - Also, I get a lot of questions
about should I get practice
00:03:38 - exams and all that?
00:03:41 - It's hard for me.
00:03:43 - Practice exams are costly,
sometimes they costs as much
00:03:46 - or more than the certification
00:03:48 - And if it's more than the
cert exam, don't do it.
00:03:51 - I mean, go take the exam, and
there's your practice.
00:03:53 - It's like go in, maybe you'll
save a couple bucks and pass
00:03:57 - it the first time.
00:03:57 - But if not, you've
seen the actual
00:03:59 - exam, which is fantastic.
00:04:01 - And now you can come back and
fill in the gaps, where you're
00:04:03 - like, oh man, I felt
weak on this.
00:04:05 - So I don't usually do
00:04:08 - practice exam route.
00:04:10 - It also makes me feel like I'm
just studying to answer
00:04:13 - questions, I don't know if you
know what I mean by that--
00:04:16 - I'm like, OK, if I see
that one, then c.
00:04:20 - Maybe not that detailed,
but, OK, if I see one--
00:04:23 - I'm like, that's not
the real world.
00:04:25 - I want to know it.
00:04:26 - I really want to get it.
00:04:27 - So one thing that you'll find
with Cisco certification exams
00:04:31 - is they're very good.
00:04:33 - They're very challenging and
they're very real world.
00:04:38 - There's been a handful of times,
but just a handful--
00:04:41 - I've taken a lot of exams.
00:04:42 - When I walk out of Cisco
certification exams for the
00:04:45 - most part, I'm like, that
was a good test.
00:04:48 - I have that feeling if I didn't
know that topic well, I
00:04:52 - wouldn't pass that exam.
00:04:53 - And I like that.
00:04:55 - So Cisco is a very real
00:04:57 - Now, here's where
it's come from.
00:04:59 - I've done three renditions of
CVOICE for CBT Nuggets.
00:05:03 - And when CBT Nuggets asked me
again, they said, well, do you
00:05:06 - think we can just do an
update to CVOICE 6.0
00:05:09 - and move it to 8.0?
00:05:10 - Or just re-record
the whole thing?
00:05:11 - I'm like, God, ditch it.
00:05:12 - Re-record the whole thing.
00:05:13 - Enough has changed over the
years that we just need to
00:05:16 - have a clean slate, if you
will, with CVOICE 8.0.
00:05:19 - In the original CVOICE, the
majority of the series was
00:05:26 - focused on understanding the old
world, like the PBX world.
00:05:31 - There was a lot of discussion
where we were talking about
00:05:35 - this, which is a PBX system.
00:05:37 - And we were saying, well, here's
your line cards, all
00:05:40 - that's an amphenol connector,
and explaining how that goes.
00:05:45 - And what's been interesting
is I've actually come from
00:05:48 - classroom environments where
I've taught classrooms full of
00:05:52 - PBX people, meaning I've worked
on a PBX system all my
00:05:57 - life, I'm a phone guy.
00:05:58 - And now I'm moving my skills
into the voice over IP realm.
00:06:02 - That was full classes of nothing
but PBX people, who
00:06:07 - are like, OK, what's
an IP address?
00:06:09 - It's really a big learning
curve when you do that.
00:06:11 - And now, as the years have gone
on, as-- it is creepy to
00:06:14 - say this, but-- as decades,
well, I'll say, a decade, has
00:06:17 - passed, since that the PBX
people in the classes are
00:06:21 - getting fewer and fewer, and
fewer, and fewer, to where,
00:06:23 - now it's mainly network
professionals that are in
00:06:26 - there, simply because PBX people
at this point have
00:06:30 - either made the jump or they're
probably not going to.
00:06:33 - Again, not as a rule, but just
as that's the norm, anything
00:06:37 - can happen.
00:06:38 - So what we've seen in the CVOICE
series is a lot of this
00:06:42 - stuff is gone.
00:06:44 - It's moved more and more, and
more away from that towards
00:06:47 - OK, if you want the history of
voice, go ahead and study that
00:06:51 - on the side.
00:06:52 - Take a little mini course on
that, if you will, but now
00:06:55 - you're going to get more
into the nitty-gritty.
00:06:57 - So when we saw the CVOICE 6.0
upgrade, the big thing that
00:07:00 - happened was we lost a lot of
the old school technology and
00:07:04 - we started adding things, like,
for instance, there used
00:07:07 - to be an entire-- well, and
there still is-- an entire
00:07:08 - Quality of Service series in
certification exam for just
00:07:14 - quality of service.
00:07:14 - And we started seeing more and
more, and more quality of
00:07:17 - service come into this CVOICE
series, to where, eventually,
00:07:21 - the Quality of Service, which
used to be part of this--
00:07:26 - oops, how about this?--
00:07:27 - used to be part of--
00:07:29 - I was trying to draw
00:07:31 - used to be part of this track.
00:07:33 - Now it's gone, because quality
of service is now a core
00:07:36 - component of CVOICE.
00:07:38 - Now, when we went to the 8.0
upgrade, which is the most
00:07:41 - recent, we saw a big addition
of Call Manager Express, or
00:07:45 - the new name Cisco Unified
Communication Manager Express.
00:07:48 - But who wants to say that?
00:07:50 - So that is the ability to run a
full call processing system
00:07:54 - on a router.
00:07:55 - Again, used to be an entire
series of its own.
00:07:58 - As a matter of fact, I wrote the
book for CCNA voice about
00:08:02 - five years ago, and in
its first release--
00:08:04 - in fact I'm looking at
it on my right now--
00:08:06 - in its first release it was
nothing but Call Manager
00:08:09 - Express, and Unity Express, and
how to run an entire phone
00:08:13 - system from a Cisco router.
00:08:14 - Nowadays, they've started
splicing that into CVOICE.
00:08:18 - Not the depth that it was at
when it was a full series in
00:08:22 - itself, but enough to say, OK,
I get it, I get it; to where
00:08:27 - with CVOICE, you have these
mountains of technology, you
00:08:31 - have the Voice Gateways, you
have Quality of Service, you
00:08:34 - have Call Manager Express.
00:08:36 - And CVOICE kind of goes like--
00:08:37 - I would take chunk,
00:08:40 - and cuts off different levels
of what you can do with each
00:08:44 - one of those things, to where
you can always go deeper.
00:08:48 - There's only so much you can
put into one certification
00:08:51 - exam or one series, but at the
same time, you will know
00:08:54 - enough that number one,
there will be no fear.
00:08:56 - That's one of the biggest
prohibitors to progress in
00:08:58 - technology is you're like, I'm
not going to touch that.
00:09:01 - If I type a command, I'm afraid
I'm going to break it.
00:09:03 - So there's like a natural
fear of that.
00:09:06 - I get that way with Linux,
when I'm in the
00:09:08 - Linux world on a server.
00:09:09 - I'm like, I'm scared,
I'm a Root user.
00:09:13 - So that goes away, and you
really get confident stepping
00:09:17 - forward to where if it's not
part of CVOICE certification,
00:09:21 - then you have enough knowledge
that you will have no problem
00:09:23 - getting it.
00:09:24 - So the focus of this series,
both for certification and
00:09:28 - real world, is Voice Gateways,
00:09:31 - That is our number
00:09:32 - We're going to be looking at
Cisco routers equipped with
00:09:35 - voice interfaces that can
bridge the old world--
00:09:38 - let's say, the PSTN--
00:09:39 - into the new world
00:09:42 - And those Voice Gateways can do
the translations, talk to
00:09:45 - different styles of network.
00:09:47 - That's the whole definition
of what a gateway does.
00:09:49 - Second focus is call
00:09:52 - Now, again, there's subtopics
all around these things, but
00:09:55 - core focus is Call Manager
Express, to where you can now
00:09:58 - take a router, which, if you
get the right modules--
00:10:03 - you can put switch blades in
there to where it's kind of
00:10:06 - like a [INAUDIBLE]--
00:10:07 - you can put voice interfaces
in there, you can put WAN
00:10:10 - links in there, bring in an
internet connection, to where
00:10:13 - this becomes an all-in-one
device to run a business-- it
00:10:17 - does the data, it does the
voice, it does the wireless,
00:10:19 - it does the VPNs, it
00:10:22 - it does all of that
in one box.
00:10:24 - That is called Manager Express,
to where you can
00:10:27 - start running IP phones
00:10:30 - Finally, we get into
Quality of Service.
00:10:33 - And Quality of Services,
I call it the missing
00:10:36 - ingredient, when you get to
that part of the series.
00:10:38 - It's funny, I just finished
recording Quality of Service,
00:10:40 - so there's a great story about
sugar cookies in there.
00:10:43 - You have to listen to it,
you'll laugh when
00:10:44 - you get to it but.
00:10:46 - The Quality of Service is truly
the missing ingredient
00:10:49 - of many a voice network.
00:10:50 - And it only takes one experience
with bad quality of
00:10:54 - service to really start making
people doubt the whole
00:10:56 - validity of voice-over-IP.
00:11:00 - So finally, how do you get the
most from this series?
00:11:02 - Well, with any CBT Nuggets
series, repetition is key.
00:11:08 - I read a fact, it was very
discouraging to me.
00:11:09 - But I read a fact that if you
hear something, within one
00:11:14 - month, you will forget
like 80%, if
00:11:16 - you just hear something.
00:11:18 - After two months, you've
00:11:20 - it's absurd, it's amazing that
we can walk around and not
00:11:25 - fall down with the amount of
stuff that we forget that we
00:11:27 - hear, probably just because of
the information overload
00:11:30 - society that we live in today.
00:11:32 - So repetition, going through
it again, doing it again,
00:11:35 - taking notes, grabbing
a pencil, getting
00:11:37 - tactile with yourself.
00:11:38 - Yes, pencils and pens do still
exist, and there's paper.
00:11:43 - And it is proven that if
you actually start
00:11:45 - writing, not type it--
00:11:46 - sure, there's some value in
creating a little Microsoft
00:11:49 - Word Doc, that's fine--
00:11:51 - but if you're actually writing
it down, you're drawing a
00:11:53 - little picture, you're really
engaging multiple senses.
00:11:57 - And I know this gets into the
thought process of learning,
00:12:00 - but that will help you.
00:12:02 - If nothing more, just doodle a
picture of what I'm talking.
00:12:05 - I'll be, OK, you've got this
voice gateway, and so you just
00:12:07 - draw a circle and a connection
00:12:10 - It will seriously help you
embed stuff in your mind.
00:12:15 - I've been teaching
now for 15 years.
00:12:18 - It's scary to me.
00:12:19 - But one of things that I do is I
live on white boards, you'll
00:12:24 - see as I'm going through this
series I'm still, eh.
00:12:26 - Sometimes I just like--
00:12:27 - stars, little bunny rabbits,
00:12:32 - My mind is just on this visual
trail of drawing and
00:12:36 - connecting the dots, and
all that kind of stuff.
00:12:38 - So it will seriously help you
remember information to just
00:12:42 - even draw a picture.
00:12:43 - Next up, build a lab.
00:12:46 - When you get to the
00:12:49 - just to give you a
00:12:51 - I was a CCIE in routing
00:12:54 - before I got into voice.
00:12:55 - And I had just gotten my CCIE.
00:12:58 - So you're kind of like, I'm a
stud, I know what I'm doing,
00:13:02 - I'm on top of the world.
00:13:03 - And I came back, and the company
I worked for back then
00:13:06 - said, so we want you to
go into Cisco voice.
00:13:07 - It was actually Cisco, because
they wanted me to write some
00:13:10 - of the curriculum for it.
00:13:12 - I said, voice?
00:13:12 - Well, I'm a CCIE in routing
00:13:16 - I thought, well, I'm a
CCIE, I can do this.
00:13:21 - It was like running
into a brick wall.
00:13:24 - I came in and I was like,
I don't get this.
00:13:28 - This is all totally different.
00:13:29 - It's going to be very difficult,
unless you get some
00:13:32 - lab equipment there.
00:13:35 - Nowadays, it's so cheap.
00:13:37 - When I was studying for my CCIE,
I spent $14,000 on a
00:13:42 - rack of the 2500
00:13:45 - And I had one-- it was
my sacred router--
00:13:48 - my one 2600 series.
00:13:50 - It was a 2620 with a fast
ethernet port, so I could do a
00:13:53 - router on a stick.
00:13:54 - That was amazing technology.
00:13:56 - But just insane prices.
00:13:58 - Nowadays, you go on eBay and
it's like pennies, compared to
00:14:02 - what it was.
00:14:05 - Here, let me talk about it.
00:14:06 - Right here, you can grab one
of these models of routers
00:14:09 - like a 2610 or 11, or 2620,
or 21, key being the XM--
00:14:13 - that's to where you get the
extended memory and you get
00:14:17 - more capacity to run
voice iOS versions.
00:14:22 - But grab one of those, you
could probably get one of
00:14:25 - those for maybe I don't
know $50, $100,
00:14:29 - somewhere in that range.
00:14:30 - When I got in there, I actually
had a company
00:14:34 - generously give me a
2801 router, which
00:14:38 - I loved that thing.
00:14:39 - It's probably, I don't know,
maybe $200 nowadays?
00:14:44 - I haven't checked prices lately,
but I would guess
00:14:47 - somewhere between
$200 and $400.
00:14:48 - But it's such a great router.
00:14:50 - Built-in DSP resources, which
are digital signal
00:14:53 - processors--
00:14:54 - helps transcode your voice.
00:14:55 - And it's really good, it's
just a good router.
00:14:59 - But I originally started with,
I actually went on eBay, and
00:15:03 - this was a long time ago, I
bought a 1750 voice route,
00:15:07 - which most people don't even
know those existed.
00:15:09 - It looks like a little Xbox.
00:15:12 - It's not rack mountable, it's
meant to sit on a desk, and it
00:15:16 - supported voice modules
and stuff like that.
00:15:18 - I actually tinkered
with that a lot.
00:15:20 - Nowadays, you could probably
pick one of those
00:15:22 - up for what, $20?
00:15:23 - I don't know.
00:15:24 - So you can get something
00:15:28 - Let me jump down here.
00:15:28 - Grab some IP phones as well.
00:15:30 - That's what these are.
00:15:31 - The 7940.
00:15:32 - And when I give you these
recommendations, I'm always
00:15:35 - thinking in terms of cost,
because I'm kind of a
00:15:37 - cheapskate.
00:15:38 - I'm like, OK, well, how cheap
can I build a decent lab for?
00:15:43 - So 7940 and 60, these were
the original IP phones.
00:15:46 - That is what they looked like.
00:15:48 - They've since been replaced
by the 7941, 61, 62--
00:15:51 - all those kind of models.
00:15:53 - But these you could probably
pick up for $20 to $40 apiece
00:15:57 - to get an actual IP phone.
00:15:58 - Just one or two of them,
to where you can test.
00:16:01 - Grab a couple analog phones
for $1 from a garage sale,
00:16:04 - because you'll want those.
00:16:05 - You want to equip your router.
00:16:06 - If you've got one of these 2600,
you'll need a carrier,
00:16:09 - because they don't support
voice modules natively,
00:16:12 - whereas the 2101 does.
00:16:14 - So you'll have to grab one of
these carrier modules, one
00:16:17 - model of it, to where you
can put these cards in.
00:16:20 - These are actually analog
00:16:23 - I don't have a picture--
00:16:24 - to where it's like a little card
that has two RJ11 jacks,
00:16:28 - to where you can plug in phone
lines-- this is for phone
00:16:30 - lines, like the PSTN--
00:16:32 - where this is like
00:16:33 - And you convert your little $1
Walmart analog phone into an
00:16:37 - advanced voice-over-IP device.
00:16:38 - That's great.
00:16:39 - So I'll put those together.
00:16:42 - This is--
00:16:42 - I grabbed that picture, because
that's actually a 3550
00:16:45 - POE switch.
00:16:47 - Again, it's a Layer-3 switch.
00:16:49 - Come on, people.
00:16:51 - it's a great switch.
00:16:52 - It's 10/100.
00:16:54 - But nowadays, you can get those
for, again, a fraction
00:16:57 - of what they used to be.
00:16:59 - I haven't checked them recently,
but I would say
00:17:01 - maybe probably under $100.
00:17:03 - For a Layer-3 switch, with
voice VLAN, power over
00:17:06 - Ethernet, that's
00:17:08 - The invent of gigabit has really
saturated with the
00:17:13 - market, with all these people
getting rid of their old
00:17:14 - 10/100 stuff.
00:17:16 - Which is great for building
labs, because 10/100, you
00:17:18 - don't need more than that
for a lab environment.
00:17:21 - Last lab building advice
that I'll give you is--
00:17:26 - I grabbed this picture just from
an eBay auction, where it
00:17:28 - looks glossy and pretty-- there
are people that sell lab
00:17:32 - kits, which is fine.
00:17:36 - But what they are is people that
essentially go and buy
00:17:39 - pieces of Cisco from various
sources and then assemble it,
00:17:42 - make it look pretty, nice little
photo, and mark it up
00:17:45 - to where they'll sell
it a little more.
00:17:47 - Advantage of buying a lab kit
is it's easy and brainless.
00:17:51 - And usually it's from a
reputable company or a
00:17:54 - reputable, at least, individual,
who will back what
00:17:56 - they're selling.
00:17:57 - They know what they're doing,
they've tested it,
00:17:58 - that kind of thing.
00:17:59 - But you're going to pay a little
bit more buying a kit
00:18:01 - like that than you would just
going out and searching for--
00:18:04 - I've got one router over here
from a guy selling it for $10.
00:18:07 - Wow, what a deal.
00:18:08 - Grabbed a phone for $15.
00:18:10 - You can piece it together, but
then you run the risk of what
00:18:13 - if that doesn't work, and the
shipping cost for multiple
00:18:18 - pieces may add up.
00:18:19 - So two different ways
to go about it.
00:18:22 - I will tell you, my personal
approaches is I usually piece
00:18:24 - it together.
00:18:25 - The lab kits, they look
beautiful, but you're paying
00:18:28 - for the beauty.
00:18:28 - So it's up to you.
00:18:31 - So once you build that lab and
once you are continuing
00:18:33 - through the series,
00:18:35 - You're going to see topics,
where, I know, I'm going to
00:18:38 - leave it hanging, almost
purposely so, because I know
00:18:40 - if I say one more thing, we're
going to open up a whole can
00:18:43 - of things that goes way
outside the scope.
00:18:46 - But these two just
00:18:49 - The more that you dig and the
more that you learn, the more
00:18:52 - you're going to love
00:18:54 - When I first got into,
like I said, it was
00:18:56 - like hitting a wall.
00:18:57 - And my initial reaction
to hitting a wall is
00:19:01 - I don't like this.
00:19:03 - I had the little cheap
excuse and I
00:19:06 - laugh at myself nowadays.
00:19:08 - I used to be like, well, I'm a
Cisco guy, I'm not going to
00:19:10 - make phones ring.
00:19:11 - I mean, come on, I'm
a Cisco guy.
00:19:15 - And I was just making an excuse
of who has time for
00:19:19 - that voice technology, simply
because on the inside, I
00:19:22 - didn't get it.
00:19:23 - And I was scared of it.
00:19:24 - And I didn't feel confident
in that area.
00:19:28 - And once you do this, once you
dig deeper, and keep going in
00:19:31 - this series, and you jot down
the key information, you
00:19:33 - really start mastering some
of this technology.
00:19:36 - That's where you're like,
this is really cool.
00:19:39 - I'm going to go home and
tell my wife or my
00:19:42 - husband about this.
00:19:43 - This is great.
00:19:44 - I want to set up my house
00:19:47 - That's a good idea.
00:19:48 - Matter of fact, I would
suggest you do that.
00:19:51 - When I first got start in
voice-over-IP, this was
00:19:53 - actually before I was married.
00:19:55 - Today-- did you know what?
00:19:56 - Today, it's November 9, it's my
10-year anniversary to my
00:20:01 - lovely wife.
00:20:03 - But before I was married, I
actually ran cables down the
00:20:09 - hall, duct taped them.
00:20:10 - Seriously, I was not a good
cabling guy, I'm not
00:20:13 - good with my hands.
00:20:14 - And so I would run RJ11, RJ45
down the hall, with literally
00:20:19 - duct tape on the
00:20:21 - And put voice-over-IP phones
in the kitchen
00:20:24 - and things like that.
00:20:24 - And I actually set up my whole
house for voice-over-IP.
00:20:28 - Which you're kind of like, OK,
cheesy, but think about it,
00:20:32 - what's the difference between
your bedroom and a cubicle?
00:20:35 - Just a location, one small and
doesn't have a bed in it.
00:20:38 - But a cubicle has an IP phone
and so does your bedroom now,
00:20:41 - and so does your guest room,
and so does kitchen.
00:20:42 - And now you have internal
calling, now you can dial 9
00:20:44 - and dial an outside line, now
you can receive calls, route
00:20:47 - them the right place, have all
the phones ring at ones, set a
00:20:49 - voice mail to auto attendants,
when somebody calls your house
00:20:52 - and says, thank you for calling
the Cioara residence,
00:20:55 - dial your extension
or hit 1 for--
00:20:58 - Think of the stuff that
you could do.
00:20:59 - It's cheesy, yes.
00:21:01 - By the time it's said and done,
you're going to be like,
00:21:04 - that's pretty cool.
00:21:04 - And now you've got the
confidence to go and--
00:21:07 - no, OK, advice number three,
when you're at the job
00:21:09 - interview, and they're like,
well, what kind of Cisco
00:21:12 - experience?
00:21:12 - I set up my house once.
00:21:17 - Just spin it a little
00:21:20 - But you get the point-- it's the
same equipment, it's the
00:21:22 - same technology, it's
just the location.
00:21:25 - So put all these things together
as you move into
00:21:28 - CVOICE and have an awesome
00:21:31 - You're going to learn a lot,
you're going to really be able
00:21:33 - to explore the Cisco voice
world quite a bit.
00:21:37 - So I hope this has been
informative for you.
00:21:38 - And I'd like to thank
you for viewing.