Are you sure you want to cancel your subscription?

If you cancel, your subscription will remain active through the paid term. You will be able to reactivate the subscription until that date.

Sorry to see you go

Your subscription will remain active until . If you change your mind, you may rectivate your subscription anytime before that date.

Are you sure you want to reactivate?
Welcome Back!

Your subscription has been reactivated and you will continue to be charged on .

Reactivate Subscription

Thank you for choosing to reactivate your subscription. In order to lock in your previous subscription rate, you owe: .

Your Subscription term is from - .

Questions? Call Sales.

541-284-5522
Payment Due:

OK
Auto-Renew Subscription

To auto-renew your subscription you need to select or enter your payment method in "Your Account" under Manage Payments.

Click continue to set up your payments.

CBT Nuggets License Agreement


Unless otherwise stated all references to “training videos” or to “videos” includes both individual videos within a series, entire series, series packages, and streaming subscription access to CBT Nuggets content. All references to CBT or CBT Nuggets shall mean CBT Nuggets LLC, a Delaware limited liability company located at 44 Country Club Road, Ste. 150, Eugene, Oregon.


A CBT Nuggets license is defined as a single user license. Accounts may purchase multiple users, and each user is assigned a single license.


  • GRANT OF LICENSE. CBT Nuggets grants you a non-transferable, non-exclusive license to use the training videos contained in this package or streaming subscription access to CBT content (the “Products”), solely for internal use by your business or for your own personal use. You may not copy, reproduce, reverse engineer, translate, port, modify or make derivative works of the Products without the express consent of CBT. You may not rent, disclose, publish, sell, assign, lease, sublicense, market, or transfer the Products or use them in any manner not expressly authorized by this Agreement without the express consent of CBT. You shall not derive or attempt to derive the source code, source files or structure of all or any portion of the Products by reverse engineering, disassembly, decompilation or any other means. You do not receive any, and CBT Nuggets retains all, ownership rights in the Products. The Products are copyrighted and may not be copied, distributed or reproduced in any form, in whole or in part even if modified or merged with other Products. You shall not alter or remove any copyright notice or proprietary legend contained in or on the Products.
  • TERMINATION OF LICENSE. Once any applicable subscription period has concluded, the license granted by this Agreement shall immediately terminate and you shall have no further right to access, review or use in any manner any CBT Nuggets content. CBT reserves the right to terminate your subscription if, at its sole discretion, CBT believes you are in violation of this Agreement. CBT reserves the right to terminate your subscription if, at its sole discretion, CBT believes you have exceeded reasonable usage. In these events no refund will be made of any amounts previously paid to CBT.
  • DISCLAIMER OF WARRANTY AND LIABILITY. The products are provided to you on an “as is” and “with all faults” basis. You assume the entire risk of loss in using the products. The products are complex and may contain some nonconformities, defects or errors. CBT Nuggets does not warrant that the products will meet your needs, “expectations or intended use,” that operations of the products will be error-free or uninterrupted, or that all nonconformities can or will be corrected. CBT Nuggets makes and user receives no warranty, whether express or implied, and all warranties of merchantability, title, and fitness for any particular purpose are expressly excluded. In no event shall CBT Nuggets be liable to you or any third party for any damages, claim or loss incurred (including, without limitation, compensatory, incidental, indirect, special, consequential or exemplary damages, lost profits, lost sales or business, expenditures, investments, or commitments in connection with any business, loss of any goodwill, or damages resulting from lost data or inability to use data) irrespective of whether CBT Nuggets has been informed of, knew of, or should have known of the likelihood of such damages. This limitation applies to all causes of action in the aggregate including without limitation breach of contract, breach of warranty, negligence, strict liability, misrepresentation, and other torts. In no event shall CBT Nuggets’ liability to you or any third party exceed $100.00.
  • REMEDIES. In the event of any breach of the terms of the Agreement CBT reserves the right to seek and recover damages for such breach, including but not limited to damages for copyright infringement and for unauthorized use of CBT content. CBT also reserves the right to seek and obtain injunctive relief in addition to all other remedies at law or in equity.
  • MISCELLANEOUS. This is the exclusive Agreement between CBT Nuggets and you regarding its subject matter. You may not assign any part of this Agreement without CBT Nuggets’ prior written consent. This Agreement shall be governed by the laws of the State of Oregon and venue of any legal proceeding shall be in Lane County, Oregon. In any proceeding to enforce or interpret this Agreement, the prevailing party shall be entitled to recover from the losing party reasonable attorney fees, costs and expenses incurred by the prevailing party before and at any trial, arbitration, bankruptcy or other proceeding and in any appeal or review. You shall pay any sales tax, use tax, excise, duty or any other form of tax relating to the Products or transactions. If any provision of this Agreement is declared invalid or unenforceable, the remaining provisions of this Agreement shall remain in effect. Any notice to CBT under this Agreement shall be delivered by U.S. certified mail, return receipt requested, or by overnight courier to CBT Nuggets at the following address: 44 Club Rd Suite 150, Eugene, OR 97401 or such other address as CBT may designate.

CBT Nuggets reserves the right, in its sole discretion, to change, modify, add, or remove all or part of the License Agreement at any time, with or without notice.

Billing Agreement


  • By entering into a Billing Agreement with CBT Nuggets, you authorize CBT Nuggets to use automatic billing and to charge your credit card on a recurring basis.
  • You agree to pay subscription charges on a monthly basis, under the following terms and conditions:
    • CBT Nuggets will periodically charge your credit card each monthly billing cycle as your subscription charges become due;
    • All payments are non-refundable and charges made to the credit card under this agreement will constitute in effect a "sales receipt" and confirmation that services were rendered and received;
    • To terminate the recurring billing process and/or arrange for an alternative method of payment, you must notify CBT Nuggets at least 24 hours prior to the end of the monthly billing cycle;
    • You will not dispute CBT Nugget’s recurring billing charges with your credit card issuer so long as the amount in question was for periods prior to the receipt and acknowledgement of a written request to cancel your account or cancel individual licenses on your account.
  • You guarantee and warrant that you are the legal cardholder for the credit card associated with the account, and that you are legally authorized to enter into this recurring billing agreement.
  • You agree to indemnify, defend and hold CBT Nuggets harmless, against any liability pursuant to this authorization.
  • You agree that CBT Nuggets is not obligated to verify or confirm the amount for the purpose of processing these types of payments. You acknowledge and agree that Recurring Payments may be variable and scheduled to occur at certain times.
  • If your payment requires a currency conversion by us, the amount of the currency conversion fee will be determined at the time of your payment. You acknowledge that the exchange rate determined at the time of each payment transaction will differ and you agree to the future execution of payments being based on fluctuating exchange rates.

CBT Nuggets reserves the right, in its sole discretion, to change, modify, add, or remove all or part of the Billing Agreement at any time, with or without notice.

CompTIA IT for Sales FC0-TS1

Exam-Pack FC0-TS1

Course Duration: 10:22:05
 
Course Introduction
00:16:40
About the CompTIA Strata Program. How this course works. Tackling the FC0-TS1 Exam. Description: This Nugget serves to introduce the course and to ensure that the student is correctly placed. We describe the CompTIA Strata certification program, provide a high-level overview of the course construction, and offer tips-and-tricks for passing the FC0-TS1 exam.
 
Computer Hardware Basics Part 1
00:51:50
Parts of a PC. Motherboard Basics. Processors. CPU Caches. Front Side Bus Speed. Relevant Exam Objectives: Identify basic IT vocabulary; Processor speed/cores. In this Nugget we learn about the basic building blocks that make up a computer system. Specifically we drill into the “whats, hows, and whys” of processors and motherboards.
 
Computer Hardware Basics Part 2
00:33:38
Memory (RAM). Hard Drives. Relevant Exam Objectives: RAM; Hard drives. In this Nugget we explain the wild ‘n’ wooly world of RAM. We also cover hard drives, including a discussion of hard drive cable types and bus architectures.
 
Networking Components Part 1
00:25:51
Wireless Technology Basics. Radio Frequency (RF). Bluetooth. IEEE 802.11. Relevant Exam Objectives: Networking; Wireless networking terms. In this Nugget we discuss wireless technologies. By the conclusion of this Nugget you will understand the difference between 802.11, RF, and Bluetooth. We also cover wireless-related implementation considerations, including attenuation and security.
 
Networking Components Part 2
00:32:46
Ethernet Technologies. Broadband and Dial-up Connections. Relevant Exam Objectives: Networking; Ethernet technologies; Broadband and dial-up. In this Nugget we tackle the at-first intimidating subject of Ethernet networking. Here we cover the major network architectures that are used in local area network (LAN) and wide area network (WAN) environments.
 
Device Usage
00:42:15
Monitors. Device Form Factors. Relevant Exam Objectives: Monitors; Desktop PC; Workstations; Servers; Portable computers. Description: In this Nugget we learn to a greater degree of depth the various form factors that comprise computer hardware. We also cover how to tweak and tune computer monitors for maximum efficiency and performance.
 
Internal and External Storage Solutions
00:29:15
Optical Drives and Media. Solid State Media. Backup Services. Relevant Exam Objectives: Optical drives and media; Tape drives and media; USB; Multi-cards; Mobile media devices; Backup services. Description: In this Nugget we take a look at several forms of IT media storage technology. Specifically, we tease apart the differences among the various optical media standards. We also examine USB, multi-cards and solid-state hard drives. We finish this nugget with a consideration of data backup services and techniques.
 
Peripheral Devices
00:36:15
Common Peripherals. Printers. Relevant Exam Objectives: Digital camera; Web camera; Speakers; TV tuner; Microphone; Printer; Multifunction device; Scanner; DVR. Description: In this Nugget we focus our attention on peripheral devices, such as digital cameras, microphones, and printers. We also cover scanners and digital video recorders (DVRs).
 
Core Input Devices
00:25:10
Keyboard and Mouse. Digitizers. Touch Screens. Gamepads. Relevant Exam Objectives: Keyboard and mouse; Digitizer; Touch screen; Numeric keypad; Gamepad. Description: In this Nugget we cover the methods by which people interact with information technology: computers, smartphones, PDAs, etc.
 
Setting Up a Personal Computer Part 1
00:21:26
Common Interfaces. Network Connectors. Relevant Exam Objectives: Video standards; USB, PS/2; FireWire; Bluetooth; Serial; Parallel. Description: In this Nugget we learn how personal computers are “kitted,” or assembled. By the end of this Nugget you will have all knowledge and skills necessary to set up any PC system.
 
Setting Up a Personal Computer Part 2
00:30:19
Multifunction Interfaces. Power Connectors. Voltage and Power Requirements. PC Boot Process. Relevant Exam Objectives: PCMCIA; ExpressCard; Audio; Monitors; Voltage; Power on/power off. Description: In this Nugget we continue our discussion of the skills necessary to set up a personal computer. Here we delve yet deeper into connectors, bus architectures, and voltage considerations.
 
Network Architectures
00:34:03
Peer-to-Peer vs. Client/Server Networking. Network Connectivity Devices. Wiring Closet Components. Relevant Exam Objectives: Peer-to-Peer; Client/Server; SOHO, Switch; Print Server; Firewall; WAPs; Patch panels. Description: In this Nugget, we circle back to revisit the extremely important concepts surrounding network architectures. Here we delve deeper in the “whats, hows, and whys” of connectivity devices, including switches, routers, firewalls, and wireless access points.
 
Resolving Hardware Compatibility Issues
00:36:16
Assessing Hardware Incompatibility. Motherboard Issues. Interface Issues. Network Issues. Relevant Exam Objectives: Compatibility issues with processor; RAM; USB; FireWire; PS/2; Ethernet, Wireless. Description: In this Nugget we learn the rudiments of computer hardware troubleshooting. By the conclusion of this Nugget you should be well-armed to tackle basic compatibility issues between computer hardware components.
 
Resolving Software Compatibility Issues
00:42:08
OS Issues. Application Issues. Understanding System Requirements. Relevant Exam Objectives: OS incompatibilities (Windows, Linux, Mac); Conflicts between OS and applications; Conflicts between OS and network; Software and hardware requirements. Description: In this Nugget we turn to the other side of the proverbial computer troubleshooting coin; namely, the basic mechanics of diagnosing and resolving software problems. We will cover common software glitches on all three major computer operating systems: Microsoft Windows, Apple Mac OS X, and Linux.
 
Technology Licensing
00:18:43
Software License Types. Software Registration/Activation. Digital Rights Management. Relevant Exam Objectives: Licensing documentation; Software registration; Digital Rights Management. Description: In this Nugget we take up the important subject of technology licensing. We will review the basic license types for computer hardware and software. We will also cover the basics of software registration and digital rights management (DRM).
 
Green IT
00:26:01
What is Green IT? Responsible Disposal. Power Preservation. Relevant Exam Objectives: Environmentally hazardous substance disposal; Energy Star rating; Duplex printing; Solid state drives. Description: In this Nugget we introduce the timely and important subject of green IT. We cover all the basic elements of creating an environmentally sustainable IT environment.
 
Preventative Maintenance Products
00:17:49
Cleaning Compounds and Procedures. Surge Suppression. ESD. Relevant Exam Objectives: Cleaning compounds; Compressed air; Cleaning monitors; Surge suppressors. Description: In this Nugget we learn how to ward off the cost of troubleshooting computer hardware and software: performing good preventative maintenance on said equipment. Here we cover approaches to cleaning computer equipment, power management, and combating the dangers of electrostatic discharge (ESD).
 
Basic Security Risks and Mitigation
00:32:11
Addressing Malware. Addressing Theft. User Awareness/Education. Network Security. Relevant Exam Objectives: Identify risks; Identify prevention methods. Description: In this Nugget we survey the most important aspects of information security. Specifically, we look at malware, hardware/data theft, and remediation strategies.
 
Minimizing Data Loss
00:20:00
Redundant Components and Services. Backup Solutions Revisited. Relevant Exam Objectives: Redundant components and services; UPS; Backup solutions. Description: In this Nugget we learn the ways in which IT administrators back up data to prevent data loss within an organization. By the conclusion of this Nugget you will be familiar not only with backup/restore methods, but also the relevant hardware and software that supports this strategy.
 
Sales and Communication Skills Part 1
00:27:22
Verbal and Non-Verbal Communication Skills. Listening Skills. Professional Behavior. Relevant Exam Objectives: Identify proper communication skills in a sales environment. Description: In this Nugget we learn how to identify, develop, and apply the proper interpersonal communication skills necessary in an IT sales environment.
 
Sales and Communication Skills Part 2
00:22:07
The Sales/Solution Process. Working with the Customer. Relevant Exam Objectives: Identify general steps to complete a solution offering. Description: In this nugget we continue our discussion from the previous Nugget on interpersonal professional communication in an IT sales context. Here we focus on the steps required to complete a solution offering to a prospective or current client.
Bookmarks

No Bookmarks

Need to know how to "speak geek"? If your job includes significant contact with IT professionals, you need this training. Whether you're in IT sales or an IT newcomer looking for an entry-level, vendor-neutral certification, this training gives you the background you need to converse knowledgeably with IT pros or start down your own IT career path.

By the time you've finished watching, you'll know how to speak about IT intelligently with IT pros/decision makers, visually recognize all computer hardware and software and understand information technology -- from operating systems to hardware to licensing and beyond.

Plus, you'll be ready for CompTIA's Strata for IT Sales exam.

This forum is for community use – trainers will not participate in conversations. Share your thoughts on training content and engage with other members of the CBT Nuggets community. For customer service questions, please contact our support team. The views expressed in comments reflect those of the author and not of CBT Nuggets. We reserve the right to remove comments that do not adhere to our community standards.

comments powered by Disqus
Community Standards

We encourage you to share your wisdom, opinions, and questions with the CBT Nuggets community. To keep things civil, we have established the following policy.

We reserve the right not to post comments that:
contain obscene, indecent, or profane language; contain threats or defamatory statements; contain personal attacks; contain hate speech directed at race, color, sex, sexual orientation, national origin, ethnicity, age, religion, or disability; contributes to a hostile atmosphere; or promotes or endorses services or products. Non-commercial links, if relevant to the topic, are acceptable. Comments are not moderated, however, all comments will automatically be filtered for content that might violate our comment policies. If your comment is flagged by our filter, it will not be published.

We will be continually monitoring published comments and any content that violates our policies will be removed. Users who repeatedly violate our comments policy may be prohibited from commenting.

Course Features

Speed Control

Play videos at a faster or slower pace.

Bookmarks

Pick up where you left off watching a video.

Notes

Jot down information to refer back to at a later time.

MP3 Downloads

Listen to videos anytime, anywhere
Your browser cannot access Virtual Labs
Loading...
Add training to a playlist
or create a new list
Add to current playlist
or add to an existing list
Add to new playlist