We will replace any defective media for the life of the product. This includes scratches, cracks, broken or bad media. To exercise this warranty, send the damaged product along with your name and address to:
CBT Nuggets attn: Media Replacement 44 Club Rd, Suite 150 Eugene, OR 97401
We do not offer money back in an effort to keep the price of our training videos as low as possible. We are dedicated to providing the best quality and the best price for your IT certification training needs. We do not build any gimmicky guarantees into the price , just a promise that you'll be receiving a solid comprehensive product that we think you'll agree is worth well more than you're paying for it.
We don't want you to ever feel like you paid more than you should have. Occasionally we offer promotions associated with special events. If you find a promotion offered by CBT Nuggets within 6 months of your purchase date that offers a lower price than you paid on the CBT Nuggets product that you bought , respond before the promotion expires, and we'll credit you with the difference. To exercise this special offer, send the following items to the address above or fax to 541-284-2050:
